Operational Resilience Business Analyst (Data) in Glasgow

Synechron is looking for a senior and experienced Operational Resilience, Incident Response BA/ SME to join a global bank's Data department. The role joins an innovative program contributing to solving complex business problems around Data Lineage, Resilience, Cyber Response, Metadata Management, and Data Protection. The role combines business knowledge, project management skills, and a business analysis background with engineering and product development teams to produce outstanding technology capabilities, with measurable business impacts. You’ll work with a highly inspired and inquisitive team of technologists who are developing and delivering top quality technology products to clients and stakeholders.

Responsibilities

• Driving and prioritising business requirements from multiple stakeholders, focusing on Resilience, Cyber and Incident Response.
• Harness the power of a semantic triple store and graph database to help answer complex business questions, delivering insights and inference capabilities.
• Work with the technology and data teams to help align requirements to application development within a graph framework, with a focused business impact.
• Present business-impacting deliverables to senior stakeholders.
• Track adoption and usage of tooling, and collect feedback and requirements through stakeholder engagement.
• Align data requirements to application development within a graph framework.
• Contribute to data modeling to ensure it can support a variety of use-cases from traditional reporting to application UIs and LLM-based chatbots and RAG query/responses.
• Act as a role model to junior analysts, data scientists, business analysts, and developers.
• Help build a rapidly growing team in a competitive environment.

Requirements

• 10+ years of relevant experience in Data and Business Analysis with a background in one or more of the following: Operational Risk, Resilience, Cyber Event Management, or incident response.
• Familiarity with applying cutting edge technology to solve business problems.
• Familiarity with semantic graph or Ontology-Driven triple stores.
• Previous experience with LLM driven solutions and NLP practice.
• Significant experience in Program Management for large transformation projects, with an understanding of high-quality governance practices.
• Strong communication skills with demonstrated ability to lead initiatives, including defining, implementing, and reporting on progress and business impact.
• Strong problem-solving skills, business acumen, and demonstrated excellent oral and written communication skills with both technical and non-technical audiences.
• Ability to work with senior stakeholders, bringing different teams together to execute on a plan towards a common goal.
• Experience in Banking or Financial Services is a bonus.

Contract to permanent role - GLASGOW x3 days a week - Strong market rates - High exposure role.

Diversity Statement

Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, races, ethnicities, religions, ages, marital statuses, genders, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, and learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.

All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.