Client Growth Manager - UK/Europe

Conveo is the AI research platform enabling fast, affordable, and high-quality consumer/B2B research. Global brands like Unilever, Google, and P&G use our AI video interviewer to generate insights across marketing and product teams.

What problem are we solving, and why is this an important problem to solve? The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise, which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them. Conveo is the platform that closes this gap by enabling affordable, scaled, and deep insights in days instead of weeks.

The team you will join You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies.

How we operate We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time. We work hard, and we have fun. To keep our quality bar incredibly high, we want to execute with the smallest possible team.

The Role You are the face of Conveo to our enterprise clients. Your mission is to make them wildly successful — not by doing work for them, but by making them capable on the platform. You drive autonomy, expansion, and advocacy. This is not a reactive support role. You're a growth driver. You own the full client lifecycle from onboarding through expansion, and you help build the Customer Growth function as we scale. The clients you work with are global brands with complex organizations — and your job is to turn them into Conveo power users and champions.

Your Mission

• Own a portfolio of enterprise accounts from onboarding through expansion
• Run world-class onboarding — use case mapping, stakeholder training, and first-project coaching
• Drive adoption across the client organization — activate individual users and create internal champions
• Build deep relationships with senior stakeholders at the VP/SVP level
• Travel to clients regularly — in-person is how real trust gets built
• Generate advocacy — testimonials, references, and introductions to peers at other companies
• Partner with sales to identify and drive expansion opportunities within your accounts

What we're looking for

• 1–5 years of experience in consulting, SaaS customer success, account management, or a similar client-facing role
• Outgoing and energetic — you thrive in front of clients and build trust quickly
• You think in business outcomes, not feature checklists
• Intense — fire in the eyes. You care deeply about making clients successful.
• Research experience is a plus, but not a requirement
• Willingness to travel to clients — this is a relationship-first role

Location London, New York, or Antwerp. Client travel expected.

Why join us At Conveo, you'll join a team that genuinely enjoys working and spending time together. We care about building real relationships, not just great products. That's why we run quarterly team off-sites where we disconnect, reset, and have fun.

• Own a high-impact role at a hyper-growth, YC-backed AI company
• Direct access to founders and senior leadership
• Work with world-class enterprise clients (Unilever, Google, P&G, Canva, and more)
• Competitive compensation, including meaningful equity (stock options) with real upside
• Hybrid working model with offices in London, Antwerp, and New York
• A culture built on taste, speed, ownership, and ambition

About Conveo Founded in 2024 as a better way to conduct qualitative interviews, Conveo quickly gained traction after going through the Summer 24 Y Combinator batch where we saw significant interest from Consumer Goods companies. After raising our $5.3m seed round, we executed closely with our customers to build the best qualitative market research platform centered around AI-moderated interviews. Since then we’ve expanded our scope, grown our team, and today, we're seeing incredibly strong adoption and usage across Insights, marketing, innovation, and strategy teams in industries like: Consumer goods, Retail, Pharma, technology, and consumer services.

Background We help companies understand their customers, giving us virtually unlimited market potential. The market research industry is valued at approximately $100B, with qualitative solutions representing a $30B opportunity. With AI enablement, this market is expanding rapidly. This is an infinite horizon problem. Experienced team. Our head of research was the founder of a market research company with 600+ employees, our CEO previously co-founded a $75m ARR startup as CTO. Our commercial and operational teams bring their operational excellence from McKinsey, while our sales leadership includes former VPs from Ipsos. We believe in forging deep collaborations with our customers. In just 15 months, we've landed deals with some of the world's largest companies that are quickly expanding their work with us, including Unilever, P&G, AB InBev, Nestlé, Google and many others. We’re a growing team passionate about solving real-world challenges in customer research, enabling companies to make user-informed decisions.