Sales Operations Manager in Birmingham

Syncronis is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for supply chain optimization, pricing strategy, service fulfillment (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in the US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our people. Our unique company culture has been appreciated by our employees.

We’re looking for a Senior Sales Operations Manager to help us build a more predictable, scalable and effective selling motion across our global sales organisation. This role sits at the centre of how Sales operates. You’ll connect go-to-market strategy with the processes, management rhythms and practical ways of working that help teams execute well. That means shaping territory and account planning, pipeline and forecast discipline, opportunity management, MEDDICC adoption, sales productivity and the way technology supports the selling motion.

What would you do?

• Own and evolve the sales operating model, turning go-to-market priorities into clear processes, standards and ways of working.
• Lead territory, account and quota planning, creating balanced coverage that reflects market opportunity, capacity and growth priorities.
• Strengthen pipeline and forecast discipline, including inspection standards, management cadence, opportunity hygiene, risk identification and continuous improvement in forecast accuracy.
• Drive consistent adoption of our sales process and methodology, including MEDDICC and opportunity management aligned to defined sales stages.
• Use insight to improve pipeline execution, helping leaders and sellers address gaps in coverage, conversion, velocity and opportunity progression.
• Improve sales productivity by identifying friction, simplifying processes and helping sellers spend more time with customers and opportunities.

Who you are? / What we expect:

• Strong experience in Sales Operations, Revenue Operations or a related go-to-market role, ideally within B2B SaaS or enterprise software.
• A strong understanding of enterprise pipeline management, opportunity progression, forecasting and sales management rhythms.
• Experience leading territory, account and quota planning, with the judgement to balance market opportunity and sales capacity.
• Experience improving sales processes, methodology adoption and seller productivity in a complex stakeholder environment.
• The ability to influence senior leaders, manage competing priorities and turn ambiguity into practical decisions.
• Strong analytical and problem-solving skills, with the ability to turn insight into operational change.
• A good understanding of Salesforce and the wider sales technology landscape, without needing to be the platform administrator.

The icing on the cake:

• Experience with MEDDICC or another structured enterprise sales methodology.
• Experience supporting global or multi-region sales teams.
• Experience contributing to revenue technology evaluation, selection or implementation.

We offer:

• A collaborative global environment – Work alongside talented colleagues across international teams and locations.
• Meaningful work – Contribute to innovative software solutions that help make the world a better-serviced place.
• Professional development – Opportunities to grow your skills, expand your expertise and develop your career.
• Learning and knowledge sharing – Be part of a culture that encourages continuous learning, collaboration and the exchange of ideas.
• An inclusive workplace – Join a diverse, supportive environment where different perspectives are valued.
• Ownership and impact – Take responsibility, contribute ideas and make a meaningful difference to our products, customers and business.

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!