At a Glance
- Tasks: Support customers and teams in a dynamic helpdesk role, ensuring efficient service delivery.
- Company: Join Syncro Fire & Security, part of a rapidly growing national organisation.
- Benefits: Enjoy a competitive salary, private healthcare, and 25 days annual leave.
- Other info: Potential for future opportunities within the wider Ranger Fire & Security Group.
- Why this job: Make an immediate impact in a supportive environment while developing your career.
- Qualifications: Proactive, organised, and customer-focused with administration or helpdesk experience.
The predicted salary is between 22500 - 27500 £ per year.
Join the Team at Syncro Fire & Security, Part of the Ranger Fire & Security Group
Location: St Helens, Haydock, WA11
Department: Service & Maintenance
Reporting To: Team Leader
Hours: Monday to Friday, 8:00am – 4:00pm
Contract: 6-Month Fixed-Term Contract
Salary: £25,000 per annum (pro rata)
About Us
At Syncro Fire & Security, we are passionate about protecting people, property, and businesses through industry-leading fire and security solutions. We pride ourselves on delivering exceptional service, building lasting customer relationships, and creating a workplace where our people can grow, develop, and succeed.
The Opportunity
We're looking for a proactive, organised, and customer-focused Helpdesk Administrator to join our Service & Maintenance team on a 6-month fixed-term contract. You will play a key role in supporting customers, engineers, and internal teams, helping to ensure that maintenance visits, reactive repairs, compliance documentation, and customer communications are delivered efficiently and professionally.
Benefits
- Competitive salary of £25,000 per annum (pro rata)
- Private Healthcare
- Life Insurance
- Company pension scheme
- 25 days annual leave plus bank holidays (pro rata)
- Ongoing training and development opportunities
- Valuable experience within a leading Fire & Security Group
- Employee wellbeing support
- Friendly and supportive team environment
- Potential future opportunities within the wider Ranger Fire & Security Group
Please note: This position is offered on a 6-month fixed-term contract basis, with an anticipated start date as soon as possible.
As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
Helpdesk Administrator employer: Syncro Fire & Security
Syncro Fire & Security, part of the Ranger Group, is an excellent employer that offers a dynamic work environment where no two days are the same. With a competitive salary, comprehensive benefits including private medical insurance and a pension scheme, and a strong focus on career development, employees are supported in their growth while contributing to meaningful projects. The friendly and inclusive team culture fosters collaboration and ensures that every team member feels valued and empowered to make a real impact.
Contact Details:
Syncro Fire & Security Recruitment Team
