Pensions Operations Management Lead
Pensions Operations Management Lead

Pensions Operations Management Lead

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the design and implementation of strategies in pensions operations.
  • Company: Join a leading pensions organisation focused on operational excellence.
  • Benefits: Enjoy opportunities for growth, mentorship, and a collaborative team environment.
  • Why this job: Shape the future of pensions management while making a real impact.
  • Qualifications: Experience in pensions management and strategic operations is essential.
  • Other info: Be part of a dynamic leadership team driving innovation in the pensions sector.

The predicted salary is between 43200 - 72000 £ per year.

Are you an experienced Pensions Professional with expertise in shaping operational models and implementing new processes and strategies into your team? We are currently partnered with a leading pensions organisation, supporting them in their search to appoint an Operations Lead as part of the growth to their specialist outsourced management division. This role would see you work as part of the leadership team, working to implement strategies to drive operational excellence and steer the team's direction for growth.

Main responsibilities in this role would include:

  • Leading the design and implementation of strategies and processes, working closely with the Head of Pensions Management to shape the operational model, adjusting as the team expands.
  • Providing effective people management: setting individual and team objectives, providing guidance & advice and mentoring where necessary.
  • Ensuring robust governance is in place to align with any regulatory or legislative requirements. Dealing with incident management, errors and omissions and setting and monitoring any necessary controls needed.
  • Delivering on pensions management service, ensuring clients are satisfied with the pensions management services and ensuring SLAs are in place.
  • Participating in business development exercises, identifying opportunities to bring new clients onboard and assisting in raising the team's profile.

In order to be considered for this role, our client is seeking individuals with:

  • Broad pensions industry experience, with exposure to pensions management/scheme secretarial or pensions consultancy and a deep understanding of UK pension requirements.
  • Exposure to strategic and operational based responsibilities, with an ability to shape and improve processes within a pensions-related environment.
  • Proven knowledge of managing workflows, budgets and financial performance, with experience in utilising resources and ensuring cost-effective service delivery.
  • An ability to build lasting relationships with both colleagues and clients, including new business experience in presenting to prospective clients, writing proposals and tenders and assisting on the onboarding journey.

If you feel that this could be the role for you, please apply with a copy of your CV and if there is an alignment, one of the team will be in touch to discuss further!

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Contact Detail:

Synchronicity Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pensions Operations Management Lead

✨Tip Number 1

Network with professionals in the pensions industry. Attend relevant conferences or webinars where you can meet potential colleagues and leaders in the field. Building these connections can give you insights into the company culture and may even lead to referrals.

✨Tip Number 2

Familiarise yourself with the latest trends and regulations in the UK pensions sector. Being knowledgeable about current issues will not only help you in interviews but also demonstrate your commitment to staying updated in this ever-evolving field.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented strategies or processes in previous roles. Highlighting your hands-on experience in operational excellence will set you apart from other candidates.

✨Tip Number 4

Showcase your leadership skills by discussing how you've managed teams and mentored individuals in the past. Providing concrete examples of how you've guided others will illustrate your capability to lead within the organisation.

We think you need these skills to ace Pensions Operations Management Lead

Pensions Industry Knowledge
Operational Strategy Development
Process Improvement
People Management
Governance and Compliance
Incident Management
Client Relationship Management
Service Level Agreement (SLA) Management
Business Development
Financial Performance Management
Workflow Management
Proposal Writing
Presentation Skills
Mentoring and Coaching

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in pensions management and operational leadership. Use specific examples that demonstrate your ability to implement strategies and improve processes.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, particularly your experience in managing workflows and building client relationships.

Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your success in previous roles. This could be improvements in service delivery, successful project implementations, or client satisfaction metrics.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a role that involves governance and compliance.

How to prepare for a job interview at Synchronicity Group

✨Showcase Your Pensions Expertise

Make sure to highlight your broad experience in the pensions industry. Be prepared to discuss specific examples of how you've shaped operational models and implemented new processes in previous roles.

✨Demonstrate Leadership Skills

As this role involves leading a team, be ready to share your experiences in people management. Discuss how you've set objectives, provided guidance, and mentored team members to achieve operational excellence.

✨Understand Regulatory Requirements

Familiarise yourself with the regulatory and legislative requirements relevant to pensions management. Be prepared to discuss how you've ensured compliance and governance in past roles, especially in incident management.

✨Prepare for Business Development Questions

Since the role involves participating in business development, think about your experiences in identifying new client opportunities. Be ready to talk about how you've presented to prospective clients and contributed to raising your team's profile.

Pensions Operations Management Lead
Synchronicity Group
Location: London
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