Client Relationship Manager in London

Client Relationship Manager in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Synchronicity Group

At a Glance

  • Tasks: Manage client relationships and provide strategic oversight for Defined Benefit pension schemes.
  • Company: Leading provider in the pension industry, focused on innovation and growth.
  • Benefits: No billable hours, no revenue targets, and a supportive work environment.
  • Other info: Join a forward-thinking team with exciting new propositions on the horizon.
  • Why this job: Become a trusted partner in an evolving market and make a real impact.
  • Qualifications: Experience in Defined Benefit pensions and strong relationship management skills.

The predicted salary is between 60000 - 80000 £ per year.

If you’ve built your career around Defined Benefit pensions, particularly in funding and investment and you’re starting to wonder what life looks like beyond consultancy, this might be worth a conversation.

I’m currently working on a DB CRM role with a leading provider, and it offers something a little different.

  • You’ll inherit an established portfolio of DB clients
  • You’ll focus on relationship management and strategic oversight, not business development
  • No billable hours. No revenue targets.

Instead, this is about becoming a trusted partner to schemes, helping them navigate funding, investment, and long-term objectives within a provider environment that’s actively evolving.

The organisation is in a growth phase, with several new propositions coming to market. That means you’ll have the opportunity to be part of something forward-thinking, rather than simply maintaining the status quo.

This would suit someone currently in consultancy, or perhaps someone who has already moved into a professional trustee firm, who enjoys the client-facing side of the work but is now looking for a shift in pace, focus, and structure without losing the technical depth that makes DB pensions interesting.

I appreciate there may be some hesitancy, given the ongoing discussion around DB schemes moving towards buy-out and what that means for the market. While that journey is very real, it’s also driving a significant amount of activity around funding, investment strategy, and endgame planning.

Client Relationship Manager in London employer: Synchronicity Group

As a leading provider in the Defined Benefit pensions sector, we pride ourselves on fostering a collaborative and innovative work culture that prioritises employee growth and development. Our Client Relationship Manager role offers a unique opportunity to focus on relationship management without the pressure of billable hours or revenue targets, allowing you to become a trusted partner to our clients while being part of an organisation that is actively evolving and expanding its offerings.

Synchronicity Group

Contact Details:

Synchronicity Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Relationship Manager in London

Tip Number 1

Network like a pro! Reach out to your connections in the DB pensions world and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for those interviews by brushing up on your relationship management skills. Think about how you've successfully navigated client relationships in the past and be ready to share those stories. We want to hear how you can become a trusted partner!

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds.

Tip Number 4

Apply through our website! We’ve got some exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.

We think you need these skills to ace Client Relationship Manager in London

Client Relationship Management
Defined Benefit Pensions Knowledge
Funding and Investment Strategy
Strategic Oversight
Consultancy Experience
Professional Trustee Knowledge
Client-Facing Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects your experience with Defined Benefit pensions. Highlight any relevant roles and responsibilities that align with relationship management and strategic oversight, as this is what we’re looking for.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in moving away from consultancy and how your skills can help us navigate the evolving landscape of DB schemes.

Showcase Your Client-Facing Skills:Since this role is all about building relationships, make sure to emphasise your client-facing experience. Share examples of how you've successfully managed client relationships and provided strategic advice.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Synchronicity Group

Know Your DB Pensions Inside Out

Make sure you brush up on your knowledge of Defined Benefit pensions, especially around funding and investment strategies. Be ready to discuss how these elements impact client relationships and long-term objectives, as this will show your depth of understanding and commitment to the role.

Showcase Your Relationship Management Skills

Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve navigated challenges and built trust with clients, as this role is all about being a trusted partner rather than focusing on business development.

Embrace the Evolving Landscape

Familiarise yourself with the current trends in the DB pension market, especially regarding buy-outs and funding strategies. Being able to discuss how these changes affect clients will demonstrate your proactive approach and readiness to adapt in a growing environment.

Ask Insightful Questions

Prepare thoughtful questions that reflect your interest in the company’s new propositions and growth phase. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career aspirations and values.