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- Tasks: Lead engaging training sessions and create impactful resources for clients.
- Company: Join a fast-growing fintech revolutionising financial planning with innovative software.
- Benefits: Enjoy remote work flexibility and occasional office visits in Warwickshire.
- Why this job: Make a real difference by empowering clients and enhancing their software experience.
- Qualifications: Experience in delivering software training and excellent communication skills required.
- Other info: Opportunity to travel to client sites and collaborate with a dynamic team.
The predicted salary is between 34000 - 51000 £ per year.
Salary - £40,000 - £45,000
Remote-first (occasional visits to the office in Warwickshire + client sites)
SaaS | Financial Services | Client Enablement | Training
Are you passionate about tech, training, and helping people get the most out of great software? We’re hiring a Software Trainer for a fast-growing fintech that’s empowering Financial Planning & Investment Management firms with a modern client portal - boosting efficiency, compliance, and client engagement.
What you’ll be doing:
- You’ll be the face of the product when it comes to user adoption - leading training, building resources, and helping clients succeed.
- Deliver online and in-person training that makes an impact.
- Build engaging training materials (guides, videos, live sessions).
- Tailor training to different users and use cases.
- Onboard new clients and train internal teams.
- Keep training content aligned with product updates.
- Collect feedback + continuously improve delivery.
- Support ongoing client engagement + product adoption.
What we’re looking for:
- Experience delivering software training (virtual + in person).
- Excellent communicator who builds rapport easily.
- Adaptable, proactive, and tech-savvy.
- Bonus: experience in financial/professional services.
Location & Working Setup:
Remote-first, with flexibility. Ideally, you'll visit the office every couple of weeks, plus occasional client travel as needed.
Reach out to Joely to find out more!
Contact Detail:
Synchro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Consultant
✨Tip Number 1
Familiarise yourself with the fintech industry and the specific software products that the company offers. Understanding the nuances of financial planning and investment management will help you connect better with potential clients during training sessions.
✨Tip Number 2
Showcase your training skills by preparing a short demo session or presentation on a relevant topic. This will not only demonstrate your expertise but also your ability to engage an audience, which is crucial for a Software Trainer role.
✨Tip Number 3
Network with professionals in the fintech space, especially those involved in training and client enablement. Engaging with industry peers can provide insights into best practices and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss how you would tailor training materials for different user groups. Being able to articulate your approach to customising training based on user needs will highlight your adaptability and understanding of client engagement.
We think you need these skills to ace Training Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Training Consultant position. Tailor your application to highlight your relevant experience in software training and client engagement.
Craft a Compelling CV: Ensure your CV showcases your experience in delivering software training, both virtually and in person. Highlight any specific achievements or projects that demonstrate your ability to create engaging training materials and support client success.
Write a Tailored Cover Letter: In your cover letter, express your passion for technology and training. Mention how your background aligns with the fintech industry and your adaptability in different training environments. Use specific examples to illustrate your communication skills and rapport-building abilities.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role in client enablement.
How to prepare for a job interview at Synchro
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering software training, both virtually and in person. Highlight specific examples where you successfully engaged users and improved their understanding of the software.
✨Demonstrate Communication Skills
As an excellent communicator, you should be ready to showcase how you build rapport with clients. Practice explaining complex concepts in simple terms, as this will be crucial in your role as a Software Trainer.
✨Tailor Your Approach
Discuss how you adapt your training materials and methods to suit different user needs and use cases. Providing examples of how you've tailored content in the past will demonstrate your flexibility and understanding of diverse audiences.
✨Emphasise Continuous Improvement
Talk about your approach to collecting feedback and using it to enhance your training delivery. Showing that you are proactive in seeking ways to improve will resonate well with the company's focus on client engagement and product adoption.
