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- Tasks: Be the tech guru solving complex IT issues and enhancing infrastructure.
- Company: Join a well-established organisation with a strong reputation.
- Benefits: Competitive daily rate, hybrid remote work, and potential for permanent position.
- Why this job: Make a real impact by ensuring systems are secure, stable, and high-performing.
- Qualifications: Experience in 2nd & 3rd line support, server administration, and Microsoft technologies.
- Other info: Opportunity for career growth in a dynamic and supportive environment.
The predicted salary is between 48000 - 60000 £ per year.
Synchro is hiring on behalf of a large and well-established organisation, who require a senior and experienced Engineer on an initial 6 month contract, which has the potential to become permanent.
You’ll be the go-to technical expert for complex IT issues, supporting and enhancing infrastructure while ensuring systems remain secure, stable, and high-performing. Providing a blend of 2nd & 3rd line support across hardware, software, and networking, you will lead root cause analysis and implement permanent fixes as well as working with the wider team to coordinate day-to-day helpdesk activities.
This role will involve the administration of servers, virtual environments, and core infrastructure as well as the management of Active Directory, Group Policy and DNS, DHCP. You’ll be familiar with Intune, Exchange, SCCM, and you will have a broad range of exposure involving the support of Microsoft 365 and ideally Azure, although this is more of a ‘nice to have’. Lastly, any security and compliance experience is also beneficial.
The client is based in Halesowen, West Midlands, with hybrid remote working on offer here.
- Location: Halesowen, West Midlands – hybrid remote working on offer here.
- Contract: 6 months initially – this role could potentially become permanent following this.
- Rate: £200 - £250 per day Outside of IR35
Senior Information Technology Support Engineer in Halesowen employer: Synchro
Contact Detail:
Synchro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Information Technology Support Engineer in Halesowen
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your experience with server administration, Active Directory, and any security compliance work. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your troubleshooting skills and familiarising yourself with common IT issues. Mock interviews with friends can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Information Technology Support Engineer in Halesowen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Information Technology Support Engineer role. Highlight your experience with 2nd and 3rd line support, server administration, and any relevant technologies like Intune and Microsoft 365. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with root cause analysis and your approach to ensuring systems are secure and high-performing. Let us know what excites you about working with us!
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Share examples of complex IT issues you've resolved and how you implemented permanent fixes. We love seeing candidates who can think critically and lead technical solutions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Synchro
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the tools and systems mentioned in the job description. Be ready to discuss your experience with Active Directory, Group Policy, DNS, DHCP, and any relevant security practices. The more confident you are in your expertise, the better you'll impress the interviewers.
✨Showcase Problem-Solving Skills
Prepare to share specific examples of complex IT issues you've resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to lead root cause analysis and implement effective solutions, which is crucial for this role.
✨Familiarise Yourself with Hybrid Working
Since the role offers hybrid remote working, be ready to discuss how you manage your time and productivity in a flexible work environment. Share any experiences you have with remote collaboration tools and how you ensure communication remains effective with your team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's infrastructure, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to highlight your knowledge about current trends in IT support.