Director, Customer Account Manager

Director, Customer Account Manager

Full-Time 80000 - 100000 € / year (est.) No home office possible
Synchro

At a Glance

  • Tasks: Drive sales in the UK for a leading EAM SaaS company and manage your own pipeline.
  • Company: Fast-growing US-based tech firm with a strong presence in the EMEA market.
  • Benefits: Competitive salary, uncapped commission, private healthcare, and flexible time off.
  • Other info: Dynamic environment with opportunities for continuous development and career growth.
  • Why this job: Join a high-impact role with autonomy and the chance to shape the future of the industry.
  • Qualifications: Proven B2B sales experience in industrial sectors and familiarity with operational software.

The predicted salary is between 80000 - 100000 € per year.

This role is working for a US based EAM SaaS company that is heavily funded and looking to put boots on the ground in the UK/EMEA. This is a high-impact, full-cycle role with ownership of a defined UK territory across large industrial, manufacturing, utilities, facilities and asset-intensive organisations. Reporting directly to the Director of Sales for EMEA, this is a highly visible role with significant autonomy and accountability.

New Logo Sales

  • Build and manage your own pipeline through outbound engagement, partnerships, industry events and strategic account planning, alongside support from marketing and SDR resources.
  • Own the full sales cycle from discovery and value alignment through commercial negotiation and close.

Executive Presentations

  • Lead discovery sessions, product demonstrations and commercial discussions with senior operational and executive stakeholders.
  • Manage multiple complex sales cycles simultaneously with strong attention to detail and disciplined CRM hygiene.
  • Operate within a modern sales technology stack including Salesforce, Outreach, ZoomInfo and related tools.

Continuous Development

  • Participate in structured onboarding and ongoing enablement, while remaining open to coaching and feedback.
  • Develop a strong understanding of UK asset-intensive industries and build trusted relationships with operational leaders.

Proven B2B sales experience

  • Experience leading multi-threaded enterprise sales cycles.
  • Experience selling into industrial, manufacturing, utilities or facilities sectors.
  • Familiarity with CMMS, EAM, field service or operational software.
  • Experience working across distributed or remote teams.

Benefits

  • Competitive base salary with uncapped commission.
  • Private healthcare coverage.
  • UK pension contribution.
  • Flexible paid time off.
  • A performance-driven culture built around meritocracy.
  • The opportunity to help scale a category-leading platform across the UK and EMEA.

Director, Customer Account Manager employer: Synchro

Join a dynamic and rapidly growing US-based EAM SaaS company that offers an exceptional work environment for the Director, Customer Account Manager role. With a competitive base salary, uncapped commission, and comprehensive benefits including private healthcare and a UK pension contribution, employees thrive in a performance-driven culture that values meritocracy and continuous development. This position not only provides significant autonomy and accountability but also the unique opportunity to shape the future of a category-leading platform across the UK and EMEA.

Synchro

Contact Detail:

Synchro Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager

Tip Number 1

Network like a pro! Get out there and connect with industry folks at events or online. Building relationships can open doors that applications just can't.

Tip Number 2

Show off your skills in action! If you can, create a presentation or demo that highlights your expertise in sales cycles and the specific industries mentioned. This will make you stand out.

Tip Number 3

Be proactive! Reach out to potential employers directly through our website. A personal touch can make a huge difference in getting noticed.

Tip Number 4

Stay adaptable and open to feedback. The sales landscape is always changing, so showing that you're willing to learn and grow will impress hiring managers.

We think you need these skills to ace Director, Customer Account Manager

B2B Sales Experience
Pipeline Management
Outbound Engagement
Strategic Account Planning
Commercial Negotiation
Executive Presentations
CRM Hygiene

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Director, Customer Account Manager. Highlight your B2B sales experience and any relevant work in industrial or manufacturing sectors. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this high-impact role. Share specific examples of your success in managing complex sales cycles and building relationships with senior stakeholders.

Showcase Your Tech Savvy:Since we operate within a modern sales tech stack, mention any experience you have with tools like Salesforce or ZoomInfo. Let us know how you've used technology to enhance your sales processes and drive results.

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!

How to prepare for a job interview at Synchro

Know Your Territory

Before the interview, dive deep into the UK asset-intensive industries. Understand the key players, challenges, and trends. This knowledge will help you demonstrate your expertise and show that you're ready to hit the ground running.

Master the Sales Cycle

Be prepared to discuss your experience with full-cycle sales. Have specific examples ready that showcase your ability to manage complex sales processes, from discovery to close. Highlight your success in building pipelines and closing deals in similar sectors.

Showcase Your Presentation Skills

Since you'll be leading executive presentations, practice articulating your value proposition clearly and confidently. Use storytelling techniques to engage your audience and make your points memorable. Consider preparing a mock presentation to refine your delivery.

Embrace Feedback and Development

Express your willingness to learn and adapt. Discuss how you've benefited from coaching in the past and how you plan to leverage ongoing enablement in this role. This shows that you're not just looking for a job, but are committed to continuous improvement.