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- Tasks: Coordinate patient journeys and support high-end dental treatments with a focus on care.
- Company: Join a dynamic dental practice committed to patient satisfaction and innovative treatments.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Engage with social media and help grow the practice's online presence.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for patient care are essential.
The predicted salary is between 30000 - 40000 £ per year.
Patient Journey & Treatment Coordination
- Act as the main point of contact for patients undergoing high-end treatments such as Invisalign, implants, facial aesthetics, composite bonding, smile makeover, and other private procedures.
- Attend consultations and discuss proposed treatment plans, finance options, and next steps with patients.
- Provide consistent follow-up to encourage patient uptake, answer queries, and support patients through decision-making.
- Contact and book patients weekly for all open private treatment plans across all clinicians.
- Ensure patient comfort and communicate sensitively with anxious, nervous, vulnerable, or non-native English-speaking patients.
Clinical & Administrative Support
- Work closely with Invisalign and implant dentists to coordinate clinical workflows and monitor active/open treatment plans.
- Maintain accurate and compliant clinical records in accordance with practice policies, legal guidelines, and regulatory standards.
- Report equipment failures and support with medical/dental emergencies when necessary.
- Undertake mandatory training and follow all health & safety, COSHH, RIDDOR, safeguarding, confidentiality and data protection requirements.
Marketing & Practice Growth
- Manage and grow the practice’s social media presence (Facebook & Instagram).
- Keep website content and marketing materials up to date.
- Coordinate and lead open days for high-end treatments (e.g., Invisalign, implants).
- Develop and run targeted marketing campaigns.
- Encourage patient uptake of Denplan/practice plans across all sites.
- Respond to online reviews and maintain a strong brand image.
Operational Duties
- Ensure diaries are filled across all clinics and support reception teams in their communication style with patients.
- Assist on reception when needed.
General Responsibilities
- Build strong working relationships with the dental team across all practices.
- Participate in practice meetings, KPI reviews, and CQC-related processes.
- Adhere to uniform and PPE policies and maintain a consistently professional appearance.
- Support any duties reasonably requested by the Practice Manager to ensure smooth practice operation.
- Be flexible with responsibilities to meet business needs across multiple sites.
Skills & Experience Required
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Professional, confident, and patient-focused approach.
- Good understanding of dental treatments, finance options, and practice workflows.
- Competence with dental software (Dentally and DenGro).
- Experience with social media management is desirable.
- Ability to handle sensitive conversations and provide empathetic patient support.
- Able to work independently and as part of a multi-practice team.
Treatment Coordinator in Addlestone employer: syncdental
Contact Detail:
syncdental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator in Addlestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the dental field and let them know you're on the hunt for a Treatment Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss your experience with patient care and treatment coordination. Bring examples of how you've made a difference in previous roles.
✨Tip Number 3
Don’t forget about social media! Use platforms like LinkedIn to connect with dental professionals and follow practices that interest you. Engage with their content to get noticed and show your enthusiasm for the industry.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your communication skills and patient-focused approach, as these are key for a Treatment Coordinator role.
We think you need these skills to ace Treatment Coordinator in Addlestone
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your enthusiasm for patient care shine through. We want to see how you can connect with patients and support them through their treatment journey. Share any relevant experiences that highlight your ability to communicate sensitively and effectively.
Highlight Your Organisational Skills: As a Treatment Coordinator, being organised is key! Make sure to mention any past roles where you managed schedules or coordinated workflows. We love seeing examples of how you've kept things running smoothly in a busy environment.
Demonstrate Your Marketing Savvy: Since part of the role involves managing social media and marketing campaigns, don’t forget to showcase any experience you have in this area. Whether it’s running a successful campaign or engaging with followers online, we want to know how you can help grow our practice's presence.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to StudySmarter. Use the job description as a guide and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at syncdental
✨Know Your Treatments
Familiarise yourself with the high-end treatments mentioned in the job description, like Invisalign and implants. Be ready to discuss these procedures confidently, as well as their benefits and potential concerns patients might have.
✨Showcase Your Communication Skills
Since this role involves a lot of patient interaction, practice articulating your thoughts clearly and empathetically. Think of examples where you've successfully communicated with anxious or vulnerable individuals, as this will demonstrate your ability to connect with patients.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks and keep track of patient appointments and treatment plans. Bring examples of how you've previously organised workflows or supported teams in a busy environment to show you're up for the challenge.
✨Engage with Marketing Ideas
Since part of the role involves managing social media and marketing campaigns, come prepared with ideas on how to enhance the practice's online presence. Share any relevant experience you have with social media management to highlight your creativity and initiative.