Fix how the work actually gets done, then prove what it saved
Do you work in business change and want real AI project experience, then this is the role for you.
You’re a Digital and Business Improvement Manager at a global FMCG business. You find where work is slow, duplicated or error-prone, fix it with the simplest thing that works, and show Finance the number.
You’ll work department by department. Are people getting the most from the systems they already pay for? Is the process still needed, or is it a habit? Then you’ll pick the simplest fix: a process change, an underused feature, a low-code workflow, or everyday AI used properly.
This isn’t a consultancy gig. There’s no handover and no disappearing after three weeks. You own the result.
The group is a collection of businesses with different priorities, so influence matters more than authority. You’ll work with Managing Directors and process owners on an agreed improvement plan for your businesses, coach local superusers so improvements don’t depend on you, and help embed everyday AI alongside the AI Adoption and Capability Lead. You report to the Head of Digital Innovation, with no direct reports and a lot of room to pick your battles.
What you’ll own
- An improvement plan for your assigned businesses, with clear owners, benefits and milestones
- Process reviews and baselines before any money is spent on technology
- Practical builds: configured tools and straightforward low-code workflows, with the judgement to hand complex work to specialists
- Benefits you can evidence: cash savings, released capacity and cost avoidance, reported separately and validated with Finance
What you bring
- Delivery of operational or digital improvements from diagnosis to measured result
- Strong business analysis: process mapping, requirements, user stories, acceptance criteria and user testing
- Hands-on low-code or automation experience within approved standards
- A practical view of what AI does well and badly, and how to check its output
- Confidence coaching users and working with busy operational teams
- Food, distribution or operational experience is helpful, not essential
What you get
- A role with real scope: you choose the simplest fix, not the biggest project
- Direct access to MDs, Finance and the digital leadership team
- Reusable solutions you can roll out across the group, so your best work travels
- Salary and benefits confirmed when we speak
AI Business Change Manager employer: Synaxia Group
Join a pioneering organisation that is redefining its Architecture function, offering you the unique opportunity to shape the future of IT strategy and architecture standards. With a strong focus on employee wellbeing, a hybrid working model, and generous benefits including a substantial pension contribution and private healthcare, this role not only promises professional growth but also a supportive work culture that values your contributions. Be part of a household name in the UK, where your expertise will directly influence the evolution of critical systems.
