At a Glance
- Tasks: Lead service architecture design for a secure government programme, ensuring operational readiness and smooth transitions.
- Company: Join a dynamic government client focused on innovative service solutions.
- Benefits: Competitive contractor rate, potential for extension, and impactful work in the public sector.
- Other info: Opportunity to work with senior stakeholders and shape the future of public sector services.
- Why this job: Make a difference in government services while working on high-stakes projects.
- Qualifications: Experience in service architecture, ITIL processes, and transitioning services in complex environments.
The predicted salary is between 60000 - 80000 £ per year.
Sector: Public Sector / Government
Type: Contractor
Location: London
Duration: 6 months initial with potential extension
Vetting: SC / DV security clearance or eligibility would suffice
Our government client is recruiting for a High level Service Architect to join their expanding team within an exciting secure government programme. The programme must establish not only the technical platform, but the enduring service model that allows it to operate safely, efficiently and at scale across government and partner organisations.
We need a Senior Service Architect to lead service architecture design across the service workstream, with particular focus on:
- Operational readiness
- Service acceptance
- Transition into live service
- Support model design
- Supplier/service integration
Essential Skills:
- Lead service architecture
- Lead Service Architect or equivalent on a major digital, cloud, secure, defence, national security, regulated or large enterprise transformation.
- Operational readiness and acceptance
- Designed readiness gates, operational acceptance criteria, runbooks, handover models and go/no-go evidence for products moving into live service.
- Service transition and dual-run
- Experience transitioning from legacy to new services, including phased migration, pilots, early adopters, staged onboarding or dual-run operations.
- Applied ITIL service management
- Practical ITIL-aligned process design across incident, problem, change, release, request, configuration, knowledge and service level management.
- Multi-tier/federated support
- Designed support tiers, escalation paths, service boundaries, RACIs and OLAs across internal teams, suppliers and partner/user organisations.
- Secure/high-assurance context
- Worked in secure, regulated, defence, national security, critical infrastructure, public sector or similarly complex enterprise environments. UK SECRET experience is highly desirable, but not the only route in.
- Supplier and SIAM integration
- Understands multi-supplier models, retained organisation responsibilities, supplier handoffs, performance measures and operational governance.
- Commercial/service proposition awareness
- Understands how service architecture connects to catalogue, service tiers, standard versus custom requests, supplier obligations, SLAs and cost-to-serve.
- Stakeholder leadership and delivery
- Can work across senior, technical, operational, commercial, security, supplier and partner stakeholders, turning ambiguity into usable artefacts at pace.
Service Architect in Slough employer: Synapri
As a leading employer in the public sector, our government client offers a dynamic work environment in London, where you can contribute to impactful projects that enhance national security and public service delivery. With a strong focus on employee development, collaborative culture, and the opportunity to work on high-profile programmes, this role as a Service Architect not only promises meaningful work but also provides avenues for professional growth and skill enhancement in a secure and regulated setting.
StudySmarter Expert Advice🤫
We think this is how you could land Service Architect in Slough
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Service Architect in Slough
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Synapri
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Synapri.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Synapri that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
