ServiceNow Consultant

ServiceNow Consultant

Freelance 72000 - 84000 Β£ / year (est.) Home office possible
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Synapri

At a Glance

  • Tasks: Support a consultancy by improving IT support operations through ServiceNow.
  • Company: Join a dynamic consultancy focused on enhancing IT service management.
  • Benefits: Enjoy a competitive rate of Β£600 per day and remote work flexibility.
  • Why this job: Be at the forefront of IT transformation while working closely with clients.
  • Qualifications: Confident, UK-based professionals with experience in ITSM & ITOM are preferred.
  • Other info: This is a 4-month contract, starting late August or early September.

The predicted salary is between 72000 - 84000 Β£ per year.

ServiceNow Consultant Start: w/c 25/08 – w/c 01/09 Rate : Β£600.00 per day Term : 4 month initial contract Outside IR35 Remote This will be supporting a consultancy business with a ITSM & ITOM piece to improve current IT support operations of their customer. You\’ll be expected to work closely with the customer to scope out current position, identify improvements and take responsibility for configuration. This will be very customer facing so requires somebody who is confident in taking on that side of the role. UK based resource only. Unable to provide sponsorship Apply directly or email me on for more information.41bf1e1f-b16b-4260-a40a-17c77a06fd15

ServiceNow Consultant employer: Synapri

As a ServiceNow Consultant with us, you'll join a dynamic consultancy that values innovation and collaboration. We offer a supportive remote work culture, competitive daily rates, and opportunities for professional growth while working on impactful ITSM and ITOM projects. Our commitment to employee development ensures you can enhance your skills and advance your career in a thriving environment.
Synapri

Contact Detail:

Synapri Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land ServiceNow Consultant

✨Tip Number 1

Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform will not only boost your confidence during interviews but also demonstrate your commitment to staying current in the field.

✨Tip Number 2

Prepare for customer-facing scenarios by practising your communication skills. Since this role is heavily customer-oriented, being able to articulate your ideas clearly and confidently will set you apart from other candidates.

✨Tip Number 3

Network with professionals in the ITSM and ITOM space. Engaging with others in the industry can provide valuable insights and potentially lead to referrals or recommendations that could help you land the job.

✨Tip Number 4

Research the consultancy business you'll be supporting. Understanding their current operations and challenges will allow you to tailor your approach and show how you can add value right from the start.

We think you need these skills to ace ServiceNow Consultant

ServiceNow Configuration
IT Service Management (ITSM)
IT Operations Management (ITOM)
Customer Engagement
Requirements Gathering
Process Improvement
Stakeholder Management
Technical Documentation
Problem-Solving Skills
Communication Skills
Project Management
Analytical Skills
Remote Collaboration Tools
Adaptability

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the ServiceNow Consultant position. Highlight your relevant experience in ITSM and ITOM, as well as any customer-facing roles you've held.

Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the job. Emphasise your expertise in ServiceNow, configuration management, and any successful projects where you improved IT support operations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the consultancy business. Mention specific examples of how you've successfully scoped out current positions and identified improvements in previous roles.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Synapri

✨Understand the ServiceNow Platform

Make sure you have a solid grasp of the ServiceNow platform, especially its ITSM and ITOM functionalities. Be prepared to discuss how you've used these tools in previous roles and how they can be leveraged to improve IT support operations.

✨Showcase Your Customer-Facing Skills

Since this role is very customer-facing, highlight your experience in working directly with clients. Share examples of how you've successfully managed client relationships and addressed their needs in past projects.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role and how you would approach them, particularly in terms of scoping out current positions and identifying improvements.

✨Demonstrate Your Configuration Experience

Be ready to discuss your hands-on experience with configuration in ServiceNow. Provide specific examples of configurations you've implemented and the impact they had on improving service delivery or operational efficiency.

ServiceNow Consultant
Synapri
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