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- Tasks: Lead IT infrastructure projects and ensure alignment with business goals.
- Company: Join a transformative organisation focused on ambitious property development.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a landmark initiative that shapes the future of a community.
- Qualifications: Experience in service delivery, project management, and IT infrastructure is essential.
- Other info: Act as a key liaison for vendors and manage performance against KPIs.
The predicted salary is between 43200 - 72000 £ per year.
IT Infrastructure-focused Delivery Manager required to join an organisation who are embarking on a huge transformative and ambitious property development programme. The successful candidate will be responsible for leading the delivery of infrastructure technology projects within a multi-year programme, ensuring each initiative is aligned with the organisation’s business goals and complies with relevant regulatory requirements. They will oversee the service delivery and operational readiness of all new systems and technologies introduced throughout the programme. This includes any networking, system integration, cloud infrastructure, cyber security, hardware and more. Reporting to the IT Director, this position blends the responsibilities of a Service Delivery Manager, Project Manager, and Business Analyst, making it ideal for someone who thrives in dynamic, multi-disciplinary environments. The postholder will also be tasked with developing and maintaining comprehensive delivery plans, while effectively managing budgets, timelines, risks, and interdependencies. Additionally, they will act as the primary liaison for third-party vendors, monitoring performance against defined KPIs and SLAs to ensure high-quality outcomes. About You * Proven experience in a hybrid role combining technical delivery, service management, project management, and business analysis. * Strong understanding of service delivery models and project management methodologies (Agile, PRINCE2, ITIL, etc.). * Strong experience supporting Azure and M365 technology transformations. * Background in IT infrastructure and networking * Excellent stakeholder engagement and communication skills, with the ability to translate technical concepts into business language. This is a rare opportunity to be part of a landmark development initiative shaping the future of a new community. Apply now to be considered
Service Delivery Manager employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Azure and M365. Being able to discuss your hands-on experience with these platforms during interviews will demonstrate your suitability for the role.
✨Tip Number 2
Highlight your experience in managing multi-disciplinary teams and projects. Prepare examples of how you've successfully led diverse groups to achieve common goals, as this role requires strong leadership and collaboration skills.
✨Tip Number 3
Research the organisation's current projects and initiatives related to their property development programme. This knowledge will allow you to tailor your discussions and show genuine interest in how you can contribute to their objectives.
✨Tip Number 4
Prepare to discuss your understanding of service delivery models and project management methodologies like Agile and ITIL. Being able to articulate how you've applied these frameworks in past roles will set you apart from other candidates.
We think you need these skills to ace Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT infrastructure, service delivery, and project management. Use specific examples that demonstrate your ability to lead technology projects and manage budgets effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the transformative property development programme. Highlight your understanding of service delivery models and your experience with Azure and M365 technology transformations.
Showcase Relevant Skills: Emphasise your stakeholder engagement and communication skills. Provide examples of how you've successfully translated technical concepts into business language, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Service Delivery Manager.
How to prepare for a job interview at Synapri
✨Showcase Your Hybrid Skills
Make sure to highlight your experience in combining technical delivery, service management, project management, and business analysis. Prepare examples that demonstrate how you've successfully navigated these roles in previous positions.
✨Understand the Delivery Models
Familiarise yourself with various service delivery models and project management methodologies like Agile, PRINCE2, and ITIL. Be ready to discuss how you've applied these frameworks in past projects and how they can benefit the organisation's goals.
✨Communicate Effectively
Since excellent stakeholder engagement is crucial, practice translating complex technical concepts into clear business language. Think of scenarios where you’ve had to explain technical details to non-technical stakeholders and be prepared to share those experiences.
✨Prepare for Vendor Management Questions
As the role involves liaising with third-party vendors, anticipate questions about vendor performance monitoring and managing KPIs and SLAs. Have specific examples ready that illustrate how you've successfully managed vendor relationships in the past.
