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For Companies At a Glance
- Tasks: Drive customer engagement and streamline operations as a Salesforce Business Analyst.
- Company: Join a leading Salesforce partner with a strong reputation in the tech industry.
- Benefits: Competitive salary, hybrid working, and opportunities for large-scale projects.
- Why this job: Make a real impact on digital transformation and enhance customer experiences.
- Qualifications: 4+ years as a CRM Business Analyst with strong Agile and consultancy skills.
- Other info: Work in a dynamic environment with excellent career growth potential.
The predicted salary is between 60000 - 84000 £ per year.
CRM Business Analyst required for a leading Salesforce partner on a full time permanent basis on a growing technology team. You will play a key role in driving customer engagement, streamlining operations, and supporting business growth. The successful candidate will possess strong consultancy experience and be responsible for gathering business requirements, translating them into technical specifications, and working closely with stakeholders, developers, and administrators to deliver scalable CRM solutions that improve customer experience.
What You’ll Be Doing
- Supporting testing cycles including regression and UAT testing.
- Working closely with Product Owners and stakeholders to shape and develop the project backlog.
- Running refinement sessions with the development team to break down Epics and user stories.
- Producing documentation to support sprint planning and delivery activities.
What They’re Looking For
- Proven experience as a CRM Business Analyst 4+ years.
- Strong understanding of Agile methodologies.
- Experience working on digital transformation projects.
- Excellent stakeholder management and communication skills.
- Strong consultancy experience supporting and delivering CRM solutions to enterprise customers.
What’s On Offer
- Competitive salary of £70,000-£80,000 (depending on experience).
- Hybrid working – 3 days per week in West London.
- Opportunity to work on large-scale, greenfield Salesforce implementations.
- Join a specialist consultancy with a strong reputation within a niche industry.
If you are a London based CRM Business Analyst or an experienced Salesforce Business Analyst with a passion for delivering change then please apply now for immediate consideration and to understand more!
Salesforce Business Analyst employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community or related industries. Attend meetups, webinars, or local events to make new contacts and get your name out there.
✨Tip Number 2
Prepare for those interviews! Research common questions for CRM Business Analysts and practice your responses. We recommend using the STAR method to structure your answers and showcase your consultancy experience effectively.
✨Tip Number 3
Showcase your skills with a portfolio! If you’ve worked on digital transformation projects, gather examples of your work. This can really help you stand out when discussing how you’ve improved customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Salesforce Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Business Analyst role. Highlight your consultancy experience and any relevant projects you've worked on, especially those involving CRM solutions. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience makes you a perfect fit. Don’t forget to mention your understanding of Agile methodologies and stakeholder management skills.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just responsibilities. Use metrics where possible to demonstrate how you've improved customer engagement or streamlined operations in previous roles. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Synapri
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the platform's features, especially those related to CRM solutions. Be ready to discuss how you've used Salesforce in past projects and how it can drive customer engagement.
✨Showcase Your Consultancy Skills
Prepare examples that highlight your consultancy experience. Think about times when you've gathered business requirements or translated them into technical specifications. This will demonstrate your ability to work closely with stakeholders and deliver effective solutions.
✨Familiarise Yourself with Agile Methodologies
Since the role requires a strong understanding of Agile, be prepared to discuss your experience with Agile practices. Bring examples of how you've contributed to sprint planning, refinement sessions, and UAT testing to show you're a team player who can adapt to their processes.
✨Communicate Clearly and Confidently
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing stakeholder management and project outcomes.