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For Companies At a Glance
- Tasks: Drive customer engagement and streamline operations as a Salesforce Business Analyst.
- Company: Join a leading Salesforce partner with a strong reputation in the tech industry.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real impact on large-scale Salesforce implementations and enhance customer experiences.
- Qualifications: 4+ years as a CRM Business Analyst with strong consultancy and Agile experience.
- Other info: Work in a dynamic environment with excellent career advancement opportunities.
The predicted salary is between 60000 - 84000 £ per year.
CRM Business Analyst required for a leading Salesforce partner on a full time permanent basis on a growing technology team. You will play a key role in driving customer engagement, streamlining operations, and supporting business growth. The successful candidate will possess strong consultancy experience and be responsible for gathering business requirements, translating them into technical specifications, and working closely with stakeholders, developers, and administrators to deliver scalable CRM solutions that improve customer experience.
What You'll Be Doing
- Supporting testing cycles including regression and UAT testing.
- Working closely with Product Owners and stakeholders to shape and develop the project backlog.
- Running refinement sessions with the development team to break down Epics and user stories.
- Producing documentation to support sprint planning and delivery activities.
What They're Looking For
- Proven experience as a CRM Business Analyst 4+ years.
- Strong understanding of Agile methodologies.
- Experience working on digital transformation projects.
- Excellent stakeholder management and communication skills.
- Strong consultancy experience supporting and delivering CRM solutions to enterprise customers.
What's On Offer
- Competitive salary of £70,000-£80,000 (depending on experience).
- Hybrid working – 3 days per week in West London.
- Opportunity to work on large-scale, greenfield Salesforce implementations.
- Join a specialist consultancy with a strong reputation within a niche industry.
If you are a London based CRM Business Analyst or an experienced Salesforce Business Analyst with a passion for delivering change then please apply now for immediate consideration and to understand more!
(Please note this role cannot provide visa sponsorship and is a London based position with non‐negotiable travel requirements).
Salesforce Business Analyst in London employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their projects, and be ready to discuss how your experience aligns with their needs. We want you to shine, so practice common interview questions and have your own questions ready to show your interest.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of your previous work, especially if you've been involved in CRM solutions or digital transformation projects. We love seeing tangible evidence of your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to make an impact in the Salesforce space.
We think you need these skills to ace Salesforce Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Business Analyst role. Highlight your consultancy experience and any relevant projects you've worked on, especially those involving CRM solutions. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience fits the bill. Don’t forget to mention your understanding of Agile methodologies and your stakeholder management skills – they’re key for us!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate how you’ve improved customer engagement or streamlined operations in previous roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Synapri
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the platform's features, functionalities, and how they relate to CRM solutions. Being able to discuss specific Salesforce implementations you've worked on will show your expertise and passion for the role.
✨Master the Agile Methodologies
Since the job requires a strong understanding of Agile methodologies, be prepared to discuss your experience with Agile practices. Think of examples where you've successfully contributed to sprint planning or refinement sessions, and how you’ve collaborated with Product Owners and stakeholders.
✨Showcase Your Stakeholder Management Skills
This role involves working closely with various stakeholders, so highlight your communication skills. Prepare examples of how you've effectively managed stakeholder expectations and gathered business requirements in previous roles. This will demonstrate your consultancy experience and ability to deliver CRM solutions.
✨Prepare for Testing Discussions
Since you'll be supporting testing cycles, be ready to talk about your experience with regression and UAT testing. Discuss how you've contributed to ensuring quality in past projects and any tools or methodologies you used to support these processes.
