Synapri in London is seeking a Service Management lead to own end-to-end digital service experiences within a large organisation, on a hybrid basis with 2-3 days onsite. You will shape service strategy, define KPIs and roadmaps, drive continual improvement, and collaborate with Product, Technology and Operations across senior leadership.
SC security clearance is required or will be pursued. This role suits those who can turn data into better user outcomes and manage suppliers to deliver
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Hybrid London: SC-Cleared Service Experience Owner employer: Synapri
At Synapri, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our team enjoys flexible remote working arrangements with the opportunity for occasional office interactions in London, ensuring a healthy work-life balance while contributing to cutting-edge LegalTech solutions. We are committed to employee growth, providing access to training and development resources that empower our engineers to excel in their careers.
