Job Title: Deputy Head of Service Operations
Type: Contractor
Location: Glasgow (hybrid working)
Duration: 6 months +
Vetting: SC security clearance will be required
Experience required
- Service Operations / Managed Services leadership
- ITIL service management and continuous improvement
- Service delivery and performance management
- Governance, planning, risk and dependency management
- Supplier and KPI management
- Senior stakeholder engagement and executive reporting
- Business relationship management
- Team leadership and people management
- Working closely with technical teams while maintaining an operational focus
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Service Operations Manager in Glasgow employer: Synapri
At Synapri, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our team enjoys flexible remote working arrangements with the opportunity for occasional office interactions in London, ensuring a healthy work-life balance while contributing to cutting-edge LegalTech solutions. We are committed to employee growth, providing access to training and development resources that empower our engineers to excel in their careers.
