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- Tasks: Lead the strategy and delivery of Dynamics 365 products for a charity.
- Company: Join a well-known charity focused on digital transformation and community impact.
- Benefits: Enjoy flexible remote work, up to 38 days leave, and an 8% pension match.
- Why this job: Shape impactful products while promoting work-life balance and employee wellbeing.
- Qualifications: Experience with Dynamics 365 CRM and strong product management skills required.
- Other info: Remote role with occasional travel; applicants must have UK work rights.
The predicted salary is between 30000 - 70000 £ per year.
Dynamics 365 (CRM) Product Manager – Charity Sector
Location: Remote – Occasional travel as needed
Salary: £50,000
Start: ASAP
Type: Permanent
We’re currently partnered with a well-known charity seeking a Dynamics 365 (CRM) Product Manager to join their Product Management team. This is a fantastic opportunity to take ownership of their Dynamics 365 and Microsoft product suite, driving product strategy, delivery, and optimisation in line with the organisation’s digital transformation goals.
Key Responsibilities
- Define the product strategy and roadmap in alignment with organisational goals and transformation programmes
- Manage product planning and execution throughout the product lifecycle, including prioritising product and customer requirements, defining product vision, and delivering clear, manageable roadmaps and backlogs
- Build strong, effective relationships with business owners, analysts, engineers, IT leads, and third parties to deliver product roadmaps
- Act as a subject matter expert and leader for Dynamics 365 (CRM) and Microsoft products within the organisation
- Ensure requirements, solution design, and testing are properly documented and traceable across product releases
- Oversee platform governance, data management, integrations, and consent management requirements
✅ Key Requirements
- Proven experience delivering CRM programmes with Dynamics 365 in complex, multi-audience organisations
- Strong understanding of Microsoft product architecture, Dynamics 365 CRM, tech stacks, and user support processes
- Demonstrable background in product management and agile methodologies
- Excellent stakeholder management skills, able to work across multiple teams and functions
- Experience with data cleansing, integrations, and unified consent management
- Ability to lead cross-functional squads and manage product delivery without direct line management authority
Benefits:
- Flexible hybrid/remote working, with travel as required (travel expenses covered)
- Up to 38 days annual leave with long service (after 5 years)
- 8% matched pension contribution
- Fantastic opportunity to shape and take ownership of the organisation’s Dynamics 365 product suite
- A genuine focus on work-life balance and employee wellbeing
If you’d like to learn more and you tick the boxes, then please apply now with your CV.
Please note, applicants must have full right to work in the UK as sponsorship is not available for this role.
Dynamics 365 (CRM) Product Manager employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 (CRM) Product Manager
✨Tip Number 1
Familiarise yourself with the specific needs of the charity sector. Research how Dynamics 365 can be tailored to meet these needs, and be prepared to discuss your insights during any interviews.
✨Tip Number 2
Network with professionals in the charity sector who are using Dynamics 365. Join relevant online forums or LinkedIn groups to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Showcase your experience with agile methodologies and product management by preparing examples of past projects. Be ready to explain how you’ve successfully managed product lifecycles and stakeholder relationships.
✨Tip Number 4
Highlight your ability to work cross-functionally. Prepare to discuss how you've led teams without direct authority, as this is crucial for the role. Use specific examples to demonstrate your leadership skills.
We think you need these skills to ace Dynamics 365 (CRM) Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and CRM programmes. Focus on relevant achievements and skills that align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your understanding of product management. Mention specific examples of how you've successfully managed product lifecycles and built relationships with stakeholders.
Highlight Relevant Experience: In your application, emphasise your proven experience in delivering CRM programmes and your understanding of Microsoft product architecture. Use metrics to demonstrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Synapri
✨Showcase Your CRM Expertise
Make sure to highlight your experience with Dynamics 365 and any relevant CRM programmes you've delivered. Be prepared to discuss specific projects where you successfully managed product strategy and execution.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've built strong relationships with various stakeholders in previous roles. This could include working with business owners, analysts, and IT leads to deliver successful product roadmaps.
✨Understand the Organisation's Goals
Research the charity and its digital transformation goals before the interview. Being able to align your product management approach with their objectives will show that you're genuinely interested in the role and the organisation.
✨Be Ready for Technical Questions
Expect questions about Microsoft product architecture and tech stacks. Brush up on your knowledge of data management, integrations, and consent management to demonstrate your technical proficiency.
