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- Tasks: Lead the strategy and delivery of Dynamics 365 products for a charity.
- Company: Join a well-known charity focused on digital transformation and community impact.
- Benefits: Enjoy flexible remote work, generous leave, and an 8% pension contribution.
- Why this job: Shape impactful products while promoting work-life balance and employee wellbeing.
- Qualifications: Experience with Dynamics 365 CRM and strong product management skills required.
- Other info: Remote role with occasional travel; must have UK work rights.
The predicted salary is between 30000 - 70000 £ per year.
Dynamics 365 (CRM) Product Manager – Charity Sector
Location: Remote – Occasional travel as needed
Salary: £50,000
Start: ASAP
Type: Permanent
We’re currently partnered with a well-known charity seeking a Dynamics 365 (CRM) Product Manager to join their Product Management team. This is a fantastic opportunity to take ownership of their Dynamics 365 and Microsoft product suite, driving product strategy, delivery, and optimisation in line with the organisation’s digital transformation goals.
Key Responsibilities
- Define the product strategy and roadmap in alignment with organisational goals and transformation programmes
- Manage product planning and execution throughout the product lifecycle, including prioritising product and customer requirements, defining product vision, and delivering clear, manageable roadmaps and backlogs
- Build strong, effective relationships with business owners, analysts, engineers, IT leads, and third parties to deliver product roadmaps
- Act as a subject matter expert and leader for Dynamics 365 (CRM) and Microsoft products within the organisation
- Ensure requirements, solution design, and testing are properly documented and traceable across product releases
- Oversee platform governance, data management, integrations, and consent management requirements
✅ Key Requirements
- Proven experience delivering CRM programmes with Dynamics 365 in complex, multi-audience organisations
- Strong understanding of Microsoft product architecture, Dynamics 365 CRM, tech stacks, and user support processes
- Demonstrable background in product management and agile methodologies
- Excellent stakeholder management skills, able to work across multiple teams and functions
- Experience with data cleansing, integrations, and unified consent management
- Ability to lead cross-functional squads and manage product delivery without direct line management authority
Benefits:
- Flexible hybrid/remote working, with travel as required (travel expenses covered)
- Up to 38 days annual leave with long service (after 5 years)
- 8% matched pension contribution
- Fantastic opportunity to shape and take ownership of the organisation’s Dynamics 365 product suite
- A genuine focus on work-life balance and employee wellbeing
If you’d like to learn more and you tick the boxes, then please apply now with your CV.
Please note, applicants must have full right to work in the UK as sponsorship is not available for this role.
Dynamics 365 (CRM) Product Manager employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 (CRM) Product Manager
✨Tip Number 1
Familiarise yourself with the latest features and updates of Dynamics 365 CRM. Being well-versed in the product will not only boost your confidence during discussions but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the charity sector who are using Dynamics 365. Engaging with others in similar roles can provide insights into the specific challenges they face and how you can position yourself as a solution provider.
✨Tip Number 3
Prepare to discuss your experience with agile methodologies and how you've successfully managed cross-functional teams. Highlighting these skills will show that you can effectively lead product delivery without direct authority.
✨Tip Number 4
Research the charity's mission and values thoroughly. Understanding their goals will allow you to tailor your conversations and demonstrate how your vision for the Dynamics 365 product suite aligns with their digital transformation objectives.
We think you need these skills to ace Dynamics 365 (CRM) Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and CRM programmes. Focus on relevant achievements and skills that align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the charity sector and how your background in product management can contribute to their digital transformation goals. Be specific about your experience with Microsoft products.
Highlight Stakeholder Management Skills: In your application, emphasise your ability to build relationships across teams. Provide examples of how you've successfully managed stakeholders in previous roles, as this is crucial for the position.
Showcase Agile Methodologies Experience: Mention any experience you have with agile methodologies in your application. This role requires a strong understanding of agile practices, so be sure to include relevant projects or experiences that demonstrate your expertise.
How to prepare for a job interview at Synapri
✨Showcase Your CRM Expertise
Make sure to highlight your experience with Dynamics 365 and any relevant CRM programmes you've delivered. Be prepared to discuss specific projects where you successfully managed product strategy and execution.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've built strong relationships with various stakeholders in previous roles. This will show your ability to collaborate effectively across teams, which is crucial for this position.
✨Understand the Charity Sector
Familiarise yourself with the unique challenges and opportunities within the charity sector. Showing that you understand their mission and how Dynamics 365 can support it will set you apart from other candidates.
✨Prepare for Agile Methodology Questions
Since the role requires a background in agile methodologies, be ready to discuss your experience with agile practices. Share how you've applied these principles in product management to drive successful outcomes.
