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- Tasks: Lead the Dynamics 365 product strategy and manage its lifecycle in a charity setting.
- Company: Join a well-known charity focused on digital transformation and community impact.
- Benefits: Enjoy flexible remote work, up to 38 days leave, and an 8% pension contribution.
- Why this job: Shape impactful products while promoting work-life balance and employee wellbeing.
- Qualifications: Experience with Dynamics 365 CRM and strong product management skills required.
- Other info: Remote role with occasional travel; applicants must have UK work rights.
The predicted salary is between 36000 - 60000 £ per year.
Dynamics 365 (CRM) Product Manager – Charity Sector
Location: Remote – Occasional travel as needed
Salary: £50,000
Start: ASAP
Type: Permanent
We’re currently partnered with a well-known charity seeking a Dynamics 365 (CRM) Product Manager to join their Product Management team. This is a fantastic opportunity to take ownership of their Dynamics 365 and Microsoft product suite, driving product strategy, delivery, and optimisation in line with the organisation’s digital transformation goals.
Key Responsibilities
- Define the product strategy and roadmap in alignment with organisational goals and transformation programmes
- Manage product planning and execution throughout the product lifecycle, including prioritising product and customer requirements, defining product vision, and delivering clear, manageable roadmaps and backlogs
- Build strong, effective relationships with business owners, analysts, engineers, IT leads, and third parties to deliver product roadmaps
- Act as a subject matter expert and leader for Dynamics 365 (CRM) and Microsoft products within the organisation
- Ensure requirements, solution design, and testing are properly documented and traceable across product releases
- Oversee platform governance, data management, integrations, and consent management requirements
✅ Key Requirements
- Proven experience delivering CRM programmes with Dynamics 365 in complex, multi-audience organisations
- Strong understanding of Microsoft product architecture, Dynamics 365 CRM, tech stacks, and user support processes
- Demonstrable background in product management and agile methodologies
- Excellent stakeholder management skills, able to work across multiple teams and functions
- Experience with data cleansing, integrations, and unified consent management
- Ability to lead cross-functional squads and manage product delivery without direct line management authority
Benefits:
- Flexible hybrid/remote working, with travel as required (travel expenses covered)
- Up to 38 days annual leave with long service (after 5 years)
- 8% matched pension contribution
- Fantastic opportunity to shape and take ownership of the organisation’s Dynamics 365 product suite
- A genuine focus on work-life balance and employee wellbeing
If you’d like to learn more and you tick the boxes, then please apply now with your CV.
Please note, applicants must have full right to work in the UK as sponsorship is not available for this role.
Dynamics 365 (CRM) Product Manager employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 (CRM) Product Manager
✨Tip Number 1
Familiarise yourself with the specific needs of the charity sector. Research how Dynamics 365 can be tailored to meet the unique challenges faced by charities, such as donor management and volunteer coordination. This knowledge will help you demonstrate your understanding during interviews.
✨Tip Number 2
Network with professionals in the charity sector who are using Dynamics 365. Join relevant online forums or LinkedIn groups where you can engage in discussions about best practices and challenges. This can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Prepare to discuss your experience with agile methodologies and product management in detail. Be ready to share specific examples of how you've successfully led cross-functional teams and managed product delivery, as these skills are crucial for the role.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've built relationships across different teams. Highlight any experiences where you've collaborated with IT leads, analysts, or third parties to deliver successful projects, as this will resonate well with the hiring team.
We think you need these skills to ace Dynamics 365 (CRM) Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and CRM programmes. Focus on relevant achievements and skills that align with the job description, such as product management and stakeholder engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your understanding of Dynamics 365. Explain how your background makes you a perfect fit for the role and how you can contribute to their digital transformation goals.
Highlight Relevant Experience: In your application, emphasise your proven experience in managing CRM programmes and your understanding of Microsoft product architecture. Use specific examples to demonstrate your ability to lead cross-functional teams and manage product delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Product Manager role.
How to prepare for a job interview at Synapri
✨Understand the Product Landscape
Familiarise yourself with Dynamics 365 and its features, especially in the context of the charity sector. Be prepared to discuss how you can leverage these tools to meet organisational goals and enhance user experience.
✨Showcase Your Stakeholder Management Skills
Prepare examples that demonstrate your ability to build strong relationships with various stakeholders. Highlight experiences where you've successfully collaborated with business owners, analysts, and IT teams to deliver product roadmaps.
✨Demonstrate Agile Methodology Knowledge
Be ready to discuss your experience with agile methodologies. Share specific instances where you've applied these principles in product management, particularly in managing backlogs and prioritising requirements.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask you to solve hypothetical problems related to product strategy or stakeholder engagement. Practise articulating your thought process and decision-making skills in these scenarios.
