At a Glance
- Tasks: Support and improve live production systems while collaborating with software engineers.
- Company: Join Synalogik, a tech innovator transforming data management.
- Benefits: Competitive salary, flexible working, 24 days leave, and private healthcare.
- Other info: Enjoy a supportive environment with ongoing mentoring and training opportunities.
- Why this job: Be part of a rapidly expanding team and make a real impact.
- Qualifications: 2-4 years in cloud or platform engineering; AWS and Terraform experience required.
The predicted salary is between 45000 - 55000 £ per year.
Synalogikdevelops technology that enables organisations to work effectively with complex and disparate data sources.
Through automated workflows, our platform collects, processes, and analyses data from a wide range of trusted datasets, allowing users to handle large volumes of information quickly and reliably
Our flagship product, Scout®, helps people make better decisions by bringing together useful information fromdifferent sources, supported by systems that are built to be reliable and able to scale.
Scout® has become the compliance and investigation platform to a third of the UK gambling market, UK Government Agencies, Insurance, legal and banking companies.
Despite our long client list, this is just the beginning for Synalogik.
There are a raft of new innovations in the works, and the chance to be part of a rapidly expanding team, work with our data science and industry experts, ensure that your ideas get supported, and then get the satisfaction of seeing them in products used in Tier 1 businesses.
About the job
Position Location
Remote or Hybrid if Hereford based
Reports to
- Site Reliability Engineering Manager
- Role Description
We’re looking for a Site Reliability Engineer to join our growing Platform & Reliability team.
- A critical part of this role will require you to have demonstrable experience in
- Supporting live production systems or platforms
- Working directly with internal & external customers
- Incident management; responding to monitoring alerts & tickets, including triaging, root cause analysis, remediation & prevention of future repeats activity
You’ll help operate and improve our production platforms while contributing to the evolution of our next-generation AWS platform.
Our existing services run across Kubernetes and cloud infrastructure, while new platforms are increasingly being built using AWS managed services, serverless technologies and Terraform.
You’ll work closely with software engineers to build reliable, observable, and automated platforms that enable teams to deliver software safely and efficiently.
This role is ideal for someone with solid cloud fundamentals who wants to continue developing their expertise across AWS, automation and platform engineering.
Key Responsibilities
Reliability & Operations.
- Supporting live production systems or platforms
- Working directly with internal & external customers
- Incident management; responding to monitoring alerts & tickets, including triaging, root cause analysis, remediation & prevention of future repeats activity
- Help improve system reliability, availability, and performance.
- Reduce operational effort through automation.
- Contribute to operational documentation and runbooks.
- Support the team’s on-call 24/7 rota.
- AWS Platform
- Support AWS infrastructure and managed services.
- Help build and maintain infrastructure using Terraform.
- Contribute to secure, scalable cloud platforms.
- Assist with improving automation across the platform.
- Support and maintain existing Kubernetes environments.
- Assist with upgrades, maintenance and operational improvements.
- Help ensure workloads remain reliable and performant.
- Observability
- Build and improve dashboards, alerts and monitoring.
- Help develop logging and tracing capabilities.
- Support continuous improvements to platform observability.
- CI/CD & Automation
- Contribute to CI/CD pipelines and deployment automation.
- Support infrastructure and application delivery through Git-based workflows.
- Help improve developer experience through automation.
- Work closely with software engineers and product teams.
- Participate in planning, technical discussions, and knowledge sharing.
- Continuously develop your technical skills and contribute new ideas.
Essential Requirements for this Role
Qualifications/Experience
- MUST BE A BRITISH CITIZEN OR HAVE WORKED CONTINUALLY IN THE UK FOR AT LEAST 5 YEARS
- Must be willing to undergo top level security clearance
2–4 years’ experience in cloud, platform engineering or SRE.
- Technical Experience
- Cloud
- Experience with AWS
- Understanding of core cloud services including networking, identity and compute.
- Infrastructure as Code
- Experience using Terraform.
- Containers
- Experience working with Kubernetes or similar container platforms.
- Understanding Docker and containerized applications.
- Monitoring
- Familiarity with monitoring and logging tools such as Prometheus, Grafana or Cloud Watch.
- Technical Skills
- Basic scripting (Bash, Python, or Go).
- Experience working with CI/CD pipelines.
- Soft Skills
- Good problem-solving skills and attention to detail.
- Good communication and teamwork skills.
- Has a curiosity for learning new technologies.
- Takes ownership of their work.
- Enjoys automating repetitive tasks.
- Wants to help build reliable platforms.
Desirable Requirements for thus Role
Qualifications/Experience
- Relevant cloud or Kubernetes certifications are welcome but not essential.
- Understanding of, or some practical experience working within, Agile methodologies.
- Understanding of, or some practical experience working with Jira & Confluence
- Technical Skills
- AWS serverless technologies (Lambda, API Gateway, Step Functions, Event Bridge).
- Open Telemetry.
- Git Ops (Argo CD or Flux).
- Experience with EKS.
- Experience with Azure.
- Knowledge of cloud security and IAM.
- What you will be working with
Our platform makes use of technologies including
- AWS
- Terraform
- Lambda
- API Gateway
- Step Functions
- Event Bridge
- Cloud Watch
- Docker
- Grafana
- Jenkins
- Argo CD
- Git
What we offer
- Competitive salary of £45,000 – £55,000 pa plus additional remuneration for 24/7 On Call rota support.
- 24 days annual leave, increasing 1 day every year up to 30 days + bank holidays + your birthday off
- You will have the flexibility to work from home and can work around core hours with flexible working
- A competitive Pension scheme into which the company will contribute 5% of qualified earnings
- Private medical and dental Healthcare Insurance after 5 months
- Life Insurance
- A structured induction and ongoing mentoring from senior developers.
- Training and development opportunities to support your growth as a developer.
- Supportive and collaborative working environment.
- Use of the latest IT technology including top of the range Mac Book Pro or Air
- Opportunity to work on meaningful and challenging projects from day one.
- *No Recruitment Agencies please*
Synalogikis an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic
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Site Reliability Engineer in Hereford employer: SYNALOGiK Innovative Solutions Limited
Synalogik is an exceptional employer that fosters a supportive and collaborative work culture, offering flexible working arrangements and a competitive salary package. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while working on meaningful projects that impact major sectors like government and finance. With a commitment to diversity and inclusion, Synalogik provides a dynamic environment where innovative ideas are encouraged and valued.
Contact Details:
SYNALOGiK Innovative Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
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We think you need these skills to ace Site Reliability Engineer in Hereford
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✨Brush Up on Your Coding Skills
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✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If SYNALOGiK Innovative Solutions Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
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Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
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While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
