At a Glance
- Tasks: Lead product vision and strategy for AI-driven financial crime investigations.
- Company: Join SymphonyAI, a leader in enterprise AI SaaS for digital transformation.
- Benefits: Competitive salary, collaborative environment, and opportunities for professional growth.
- Other info: Work with top experts in a dynamic, impactful role.
- Why this job: Transform the financial compliance landscape using cutting-edge AI technology.
- Qualifications: 7+ years in product management with a focus on financial services and AI.
The predicted salary is between 60000 - 84000 £ per year.
SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (i.e., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands‑on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re‑imagine the end‑to‑end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post‑case learning.
You will own the product strategy for Sensa Investigation, define and deliver an AI‑first analyst experience, and drive cross‑functional execution with engineering, design, data science, go‑to‑market teams, and customers.
Key Responsibilities
- Product Vision & Strategy: Define and continuously refine the product vision, strategy, and multi‑year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite and ensure tight product integration.
- Domain & Customer Leadership: Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations. Deeply understand investigation and case management processes. Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations.
- AI & Agentic AI Productization: Partner with AI/ML and data science teams to define AI powered investigation capabilities. Define Agentic AI patterns and use cases for autonomous or semi‑autonomous workflows. Own the balance between AI innovation, explainability, controls, and regulatory defensibility.
- Product Execution & Delivery: Translate strategy into clear, prioritized product roadmaps, epics, and user stories. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end‑to‑end product lifecycle. Collaborate with UX to design intuitive, high performance analyst and manager experiences.
- Stakeholder & Go‑To‑Market Collaboration: Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities. Own the pricing, packaging, ROI narrative and competitive differentiation. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership.
What Success Looks Like (First 12-18 Months)
- A clear, multi‑release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers.
- Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency.
- Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains.
- Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform.
- A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models.
Candidate Profile
- 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products.
- Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations, KYC/CDD and periodic reviews, Sanctions and name screening investigations, Fraud investigations, Trade/market surveillance or conduct risk investigations.
- Experience building and shipping AI‑powered enterprise products.
- Proven track record of driving complex B2B or SaaS products from concept to successful market adoption.
- Experience working with global banks, broker‑dealers, insurers, or large fintechs.
Skills & Competencies
- AI‑First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle.
- Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day‑to‑day.
- Product Leadership & Execution: Demonstrated ability to own a product area end‑to‑end, set direction, and lead cross‑functional teams.
- User‑Centric & Design‑Oriented: Passion for creating best‑in‑class analyst and case manager experiences.
- Communication & Influence: Excellent written and verbal communication skills.
Education
- Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field.
Nice to Have
- Experience with Agentic AI frameworks, multi‑agent orchestration, tool‑calling, or workflow engines.
- Background in data platforms, knowledge graphs, ontologies, or case/intel fusion systems.
- Hands‑on technical background or strong technical literacy.
- Prior experience at a regtech, fraud, or financial crime technology provider.
- Familiarity with cloud‑native SaaS architectures, security and data privacy requirements for regulated industries.
- Advanced degree (MBA, MS, or similar) in Computer Science, Engineering, Data Science, Business, or related field.
Why SymphonyAI Financial Services
Opportunity to transform the global financial crime and compliance landscape by redefining how investigations are conducted. Work at the intersection of AI, enterprise SaaS, and highly mission‑critical regulatory workflows. Collaborative, high‑impact environment with senior product, engineering, AI/ML, and domain experts.
Senior Product Manager – Sensa Investigation (Financial Services) employer: SymphonyAI
SymphonyAI Financial Services is an exceptional employer, offering a unique opportunity to lead transformative AI-driven solutions in the financial crime and compliance sector. With a collaborative work culture that fosters innovation and professional growth, employees are empowered to make a significant impact while working alongside industry experts. The company's commitment to redefining investigations ensures that team members are at the forefront of technological advancements, making it a rewarding place for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager – Sensa Investigation (Financial Services)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the financial services and AI space. Attend industry events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in financial crime investigations and AI product management. Share specific examples of how you've tackled challenges in the past to demonstrate your value.
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences and what they love about working at SymphonyAI. This not only shows your interest but can also give you valuable insights into the company culture.
✨Tip Number 4
Keep it real during interviews! Be prepared to discuss how you would approach the product vision and strategy for Sensa Investigation. Show your passion for AI and how you envision transforming the investigation lifecycle. Remember, we want to see your personality shine through!
We think you need these skills to ace Senior Product Manager – Sensa Investigation (Financial Services)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Product Manager role. Highlight your experience in financial services and product management, especially focusing on AI and compliance. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the Sensa Investigation project and how your skills can help us redefine investigations. Keep it engaging and relevant to the job description.
Showcase Your AI Knowledge:Since this role is all about AI, make sure to showcase your understanding of AI and Agentic AI in your application. Share examples of how you've used these technologies in past projects to drive results.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at SymphonyAI
✨Know Your Product Inside Out
Before the interview, dive deep into SymphonyAI's Sensa Investigation product. Understand its features, benefits, and how it fits into the financial crime landscape. Be ready to discuss how you would enhance the product vision and strategy, especially with an AI-first approach.
✨Showcase Your Domain Expertise
Prepare to demonstrate your knowledge of financial crime investigations, including AML, KYC, and fraud. Use specific examples from your past experience to illustrate your understanding of investigation workflows and regulatory requirements. This will show that you can be a trusted partner to customers.
✨Highlight Your AI Experience
Since this role focuses on AI and Agentic AI, be sure to discuss your experience with AI-powered products. Share examples of how you've implemented intelligent workflows or recommendations in previous roles, and how you envision applying these concepts to improve the investigation lifecycle.
✨Engage with Thoughtful Questions
Prepare insightful questions about SymphonyAI's future direction, particularly regarding AI integration in investigations. This not only shows your interest but also your strategic thinking. Ask about challenges they face in product execution and how you could contribute to overcoming them.
