Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer-centric solutions and demonstrate IT products to diverse audiences.
- Company: Join SymphonyAI, a leader in enterprise AI SaaS for digital transformation.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and professional growth opportunities.
- Why this job: Make a tangible impact in cutting-edge AI solutions while collaborating in an inclusive environment.
- Qualifications: Bachelor's degree in engineering or related field; significant presales experience required.
- Other info: Travel within the region may be necessary to meet customers and partners.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
JOIN US! We are seeking a Senior Presales/Solutions Engineer to join our Enterprise IT sales team for Europe.
As the Senior Presales/Solutions Engineer for Europe, you will partner with the Europe Sales Director to develop and execute strategic sales plans to meet and exceed revenue targets.
As an individual contributor, you will focus on building and executing the solutions sales GTM strategies for our ITSM, IT Operations Management, and Asset management products to new and existing enterprise clients.
Job Description
What you’ll do:
- Customer-Centric Solutions: Drive technical solutions quickly and effectively to meet customer needs with a strong focus on customer satisfaction.
- Product Demonstrations: Demonstrate our ITSM, ESM, AI, and automation products effectively to audiences with varied technical backgrounds, including both standard and tailored product demonstrations for prospects and existing customers onsite and via Teams.
- Stay Informed: Maintain a current understanding of product developments, releases, and competitor activities, and understand the key differentiators of our solutions.
- Solution Expertise: Understand the business and technical problems addressed by our solutions, including key regulations, business drivers, evolving business needs, and security considerations.
- Sales Process Support: Assist the sales team in qualifying customer needs, generating product demo scripts and scenarios, managing the sales bid process by responding to RFIs & RFPs, and ensuring successful closure of sales opportunities.
- Collaboration: Work closely with sales and liaise with product managers to provide client feedback about products, ensuring solutions in the Statement of Work are best practices and align with client needs.
- Market Trends: Keep abreast of market trends and competitor activities to inform product strategy and sales approaches.
- Event Support: Support marketing events such as user conferences, trade shows, and webinars.
- Travel Requirements: Travel within the region to meet customers and partners as necessary.
What you’ll bring:
- Bachelor’s degree in engineering, Computer Science, or a related field, or equivalent experience.
- Significant prior experience in presales with ITSM/ESM/ITAM/Automation solutions such as ServiceNow, BMC, HP, CA.
- ITIL V4/V3 proficiency or Expert certified.
- Strong technical understanding of IT infrastructure, network, and database concepts.
- Functional knowledge of scripting and application development technologies like Java, .Net, JavaScript, etc.
- Proven technical expertise in web technology and the ability to learn new technologies quickly.
- Proficiency in using CRM tools and other sales-related software.
- Experience with strategic account planning and management, bid environments, and large-scale ESM bids.
- Strong problem-solving, prioritization, interpersonal communication, and presentation skills.
- Self-motivated, goal-oriented, with a proactive and entrepreneurial mindset.
- Ability to work collaboratively in a fast-paced, dynamic environment.
Desired Experience:
- Hands-on experience with tools like ServiceNow, BMC Remedy, HPSM, CA Service Desk Manager, Manage Engine, etc.
What We Offer:
- Competitive salary and benefits package.
- Flexible hybrid working model.
- Opportunities for professional growth and development.
- Collaborative and inclusive work environment.
- Access to the latest technologies and tools.
- A chance to make a tangible impact on cutting-edge industrial AI solutions.
#I-EH
#LI-Hybrid
About Us
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
Visit here for more information about how we hire, what’s in it for you, our culture and values.
#J-18808-Ljbffr
Senior Presales Solutions Engineer employer: SymphonyAI
Contact Detail:
SymphonyAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Presales Solutions Engineer
✨Tip Number 1
Familiarize yourself with the specific ITSM, ESM, and ITAM solutions that we offer. Understanding our products in depth will allow you to effectively demonstrate their value to potential clients during the interview process.
✨Tip Number 2
Stay updated on the latest trends in enterprise AI and IT service management. Being knowledgeable about market developments will help you engage in meaningful conversations with our sales team and demonstrate your proactive approach.
✨Tip Number 3
Prepare to discuss your experience with CRM tools and how you've used them to manage sales processes in previous roles. Highlighting your familiarity with these tools will show us that you're ready to hit the ground running.
✨Tip Number 4
Think about examples from your past work where you've successfully collaborated with sales teams or product managers. Sharing these experiences will illustrate your ability to work in a dynamic environment and contribute to our collaborative culture.
We think you need these skills to ace Senior Presales Solutions Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Presales Solutions Engineer position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Technical Expertise: Emphasize your technical skills and experience with ITSM, ESM, and automation solutions. Mention specific tools you've worked with, such as ServiceNow or BMC, and any relevant certifications like ITIL V4/V3.
Showcase Customer-Centric Approach: Demonstrate your ability to drive customer satisfaction through effective solutions. Include examples of how you've successfully addressed customer needs in previous roles, particularly in presales environments.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the key qualifications and experiences mentioned in the job description. Use specific language from the posting to show that you are a great fit for the role.
How to prepare for a job interview at SymphonyAI
✨Understand the Customer-Centric Approach
Make sure to emphasize your ability to drive technical solutions that meet customer needs. Prepare examples of how you've successfully addressed customer challenges in previous roles, showcasing your focus on customer satisfaction.
✨Showcase Your Product Demonstration Skills
Be ready to discuss your experience with product demonstrations, especially for ITSM, ESM, and automation products. Practice explaining complex technical concepts in a way that is accessible to audiences with varied technical backgrounds.
✨Stay Informed About Industry Trends
Demonstrate your knowledge of current product developments, competitor activities, and market trends. This will show that you are proactive and can contribute to strategic sales planning effectively.
✨Highlight Your Collaboration Experience
Discuss your experience working closely with sales teams and product managers. Provide examples of how you've gathered client feedback and ensured that solutions align with client needs, which is crucial for this role.
