Senior Customer Success Manager - Retail AI SaaS (EMEA)

Senior Customer Success Manager - Retail AI SaaS (EMEA)

Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
SymphonyAI

At a Glance

  • Tasks: Drive customer success and build strategic relationships in the retail AI sector.
  • Company: SymphonyAI, a leader in innovative AI solutions for retail.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on transforming the retail landscape across EMEA.
  • Why this job: Make a real impact by helping customers maximise their ROI with cutting-edge AI technology.
  • Qualifications: Proven experience in customer success management and strong relationship-building skills.

The predicted salary is between 51750 - 63250 Β£ per year.

SymphonyAI in the United Kingdom seeks an experienced Customer Success Manager to own commercial outcomes and strategic relationships across enterprise retail and CPG customers in the EMEA region. Based in the UK, you will drive renewals, expansion, and value realization by partnering with customer success, delivery, product, and sales teams, leveraging data-driven insights to maximize ROI.

Senior Customer Success Manager - Retail AI SaaS (EMEA) employer: SymphonyAI

At SymphonyAI, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Global Enterprise Account Executives enjoy competitive benefits, ongoing professional development opportunities, and the chance to work with leading financial institutions in a vibrant location. Join us to be part of a forward-thinking team where your contributions are valued and your career can thrive.

SymphonyAI

Contact Details:

SymphonyAI Recruitment Team

We think you need these skills to ace Senior Customer Success Manager - Retail AI SaaS (EMEA)

Customer Success Management
Commercial Acumen
Strategic Relationship Management
Data-Driven Insights
Renewal Management
Expansion Strategies
Value Realisation