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For Companies At a Glance
- Tasks: Lead sales operations, optimise Salesforce CRM, and enhance team effectiveness.
- Company: Join SymphonyAI, a leading AI SaaS company transforming industries globally.
- Benefits: Enjoy a competitive salary, flexible hybrid work, and access to cutting-edge technologies.
- Why this job: Make a real impact in the media industry while working in a diverse, collaborative environment.
- Qualifications: 5+ years in sales operations, strong Salesforce skills, and a proactive approach required.
- Other info: Be part of a rapidly growing team with over 3,000 professionals worldwide.
The predicted salary is between 43200 - 72000 £ per year.
We seek a Sales Operations Manager to join our SymphonyAI Media team, based in London. As a key member of the SymphonyAI Media team, you will be responsible for optimizing our sales processes, enhancing Salesforce CRM functionality, and supporting strategic business initiatives. Your role will be pivotal in driving sales efficiency, improving data-driven decision-making, and aligning sales and marketing efforts to maximize business growth.
What You'll Do
- Oversee the configuration and effective use of Salesforce CRM, ensuring accurate forecasting, dashboard functionality, and support for sales strategies.
- Evaluate and continuously improve the sales team's effectiveness, identifying growth opportunities and implementing improvement tactics.
- Collaborate on the development, maintenance, and delivery of metrics, reports, analyses, and dashboards to inform business decisions.
- Work closely with marketing to process and analyze data, measure program effectiveness, and adjust strategies to maximize ROI.
- Manage projects aimed at improving sales and marketing processes, and develop sales tools to enhance account pursuit and communication efforts.
What You'll Bring
- Sales Operations Experience: Proven experience in sales operations and enablement, ideally within the media or technology sectors.
- Salesforce Proficiency: Strong knowledge and administration skills in Salesforce CRM and its functionalities.
- Analytical Skills: Ability to interpret complex data and inform strategic decisions to enhance sales effectiveness.
- Communication Skills: Excellent communication and collaboration abilities to coordinate across teams and drive initiatives.
- Proactive Approach: A self-motivated attitude toward enhancing sales processes and fostering team success.
Requirements/Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in sales operations and enablement, including relevant management experience.
- Comprehensive understanding of sales processes and methodologies.
- Experience with Salesforce CRM and other sales enablement platforms.
- Strong organizational and project management skills.
What We Offer
- Competitive Salary and benefits package designed to attract and retain top talent.
- Flexible Hybrid Working Model to support a healthy work-life balance.
- Collaborative and Inclusive Work Environment that values diversity and teamwork.
- Access to the Latest Technologies and tools to enhance your work and skills.
- A Chance to Make a Tangible Impact on sales operations driving the future of the media industry.
About Us
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
Manager, Sales Operations & Enablement employer: SymphonyAI
Contact Detail:
SymphonyAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Sales Operations & Enablement
✨Tip Number 1
Familiarise yourself with Salesforce CRM if you haven't already. Since this role heavily relies on optimising Salesforce functionality, having a solid understanding of its features and capabilities will give you an edge during discussions.
✨Tip Number 2
Brush up on your analytical skills by practising data interpretation. Being able to demonstrate how you've used data to drive sales decisions in past roles can really set you apart from other candidates.
✨Tip Number 3
Network with professionals in the media and technology sectors. Engaging with industry peers can provide insights into current trends and challenges, which you can reference in your conversations during the interview process.
✨Tip Number 4
Prepare examples of successful projects where you've improved sales processes or collaborated with marketing teams. Being ready to discuss these experiences will showcase your proactive approach and ability to drive results.
We think you need these skills to ace Manager, Sales Operations & Enablement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and enablement, particularly within the media or technology sectors. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Salesforce CRM and your analytical skills. Explain how your proactive approach has led to improvements in past roles, and how you can bring that to SymphonyAI Media.
Highlight Relevant Achievements: In your application, include specific examples of how you've improved sales processes or enhanced team effectiveness in previous positions. Quantify your achievements where possible to make a stronger impact.
Showcase Communication Skills: Since excellent communication is key for this role, consider including examples of successful collaboration with marketing teams or cross-functional projects. This will demonstrate your ability to coordinate effectively across teams.
How to prepare for a job interview at SymphonyAI
✨Showcase Your Salesforce Expertise
Since the role heavily involves Salesforce CRM, be prepared to discuss your experience with it. Highlight specific projects where you optimised its functionality or improved sales processes using Salesforce.
✨Demonstrate Analytical Skills
Prepare examples of how you've used data to drive decisions in previous roles. Discuss any metrics or reports you've developed that led to significant improvements in sales effectiveness.
✨Emphasise Collaboration
This position requires working closely with marketing and sales teams. Share experiences where you successfully collaborated across departments to achieve common goals, showcasing your communication skills.
✨Be Proactive in Problem-Solving
Illustrate your proactive approach by discussing instances where you identified issues within sales processes and took the initiative to implement solutions. This will demonstrate your self-motivated attitude towards enhancing team success.
