At a Glance
- Tasks: Lead AI-driven projects to combat financial crime at major banks.
- Company: Join SymphonyAI, a leader in AI-powered financial crime prevention.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for growth and global collaboration.
- Why this job: Make a real impact in the fight against financial crime using AI.
- Qualifications: 3+ years in technical project management, ideally in financial services.
The predicted salary is between 80000 - 100000 £ per year.
Function: Professional Services and AI Value Delivery
Travel: Up to 25% for customer engagements at bank sites
Reports to: Customer Engagement Manager / Portfolio Manager
About SymphonyAI Financial Services
SymphonyAI Financial Services is the global leader in AI‑powered financial crime prevention. We provide SensaAI and NetReveal, combining AI and non‑AI software, to help over 300 banks, insurers, and financial firms prevent money laundering, fraud, sanctions breaches, and market abuse.
Our Professional Services and AI Value Delivery organization brings signed contracts to life as active financial crime defenses. We deploy AI within core compliance and fraud operations at some of the world’s most demanding institutions.
Job Description
As a Technical Project Manager, you will own the end‑to‑end delivery of SensaAI and NetReveal deployments at major financial institutions. You will lead complex, multi‑stream projects spanning transaction monitoring, sanctions screening, KYC, and fraud, and act as the single point of accountability for delivery quality, timelines, regulatory readiness, and customer satisfaction.
This is an individual contributor role and an excellent opportunity for someone who has built and deployed technology — ideally in financial services — before moving into project management.
What You Will Do
- Lead single‑workstream or small multi‑stream projects within an existing customer engagement, typically spanning engineering, data science, and customer IT.
- Run delivery the AI Fast way — short cycles, working software, instrumented decisions, and decisions made on evidence rather than opinion.
- Maintain rigorous operating cadence: kickoff, weekly delivery, risk and issue management, change control, financial tracking, lessons learned, and the regulator‑grade documentation expected in financial services.
- Contribute to delivery of assets that the rest of the Financial Services AI Value Delivery practice can reuse.
- Use AI tools in your own workflow for planning, status synthesis, risk analysis, alert and scenario review, customer artifacts, and quality checks.
- Drive and champion AI adoption within teams by actively motivating and enabling individuals to integrate AI into their daily workflows.
Deploy AI financial crime technology successfully, in production
- Own the end‑to‑end delivery of SensaAI and NetReveal projects typically up to $1M in budget.
- Orchestrate cross‑functional teams to ensure the technical solution is coherent, compliant, and delivers against agreed financial crime objectives.
- Drive AI deployment readiness for regulated environments.
- Operationalize the AI value case in production with the bank to instrument and track the outcomes that matter.
- Produce model risk management evidence packs that satisfy regulatory regimes.
Manage senior bank stakeholders with rigor and empathy
- Co‑lead the customer relationship with the engagement manager.
- Run working‑level status meetings, delivery reviews, and decision forums.
- Guide the bank through change management for investigators, model reviewers, and front‑line ops.
- Negotiate scope conversations honestly inside a fixed‑price, regulated, audit‑trailed environment.
- Stand alone side the customer when their regulator visits.
Commercial and Business growth
- Draft Statements of Work, commercial proposals, scope assessments, and change control for high‑value engagements.
- Report on project financial performance.
- Identify opportunities for renewals, expansions, and adjacent service offerings.
- Partner with Customer Success and account teams to support growth forecasting and long‑term account planning.
What We Are Looking For
- At least 3 years’ technical project management experience.
- Demonstrated ownership of complex enterprise software or AI deployments end‑to‑end.
- Strong technical fluency in modern AI and data systems.
- Proven success managing senior stakeholders in regulated environments.
- Excellent written and verbal communication in English.
- Track record of running programs with discipline.
- Readiness to travel for customer engagements at bank sites.
Strongly Preferred
- Prior career foundation in technology development or deployment role.
- Direct financial services delivery experience.
- Hands‑on exposure to SensaAI, NetReveal, or competing financial crime platforms.
- Working knowledge of the regulatory landscape.
- Experience deploying AI or analytics into bank production environments.
- PMP, Prince2, SAFe, CAMS, or equivalent certification.
- Experience working across global delivery teams.
About Us
SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high‑value challenges.
Technical Project Manager – Financial Services (AI-first) in London employer: SymphonyAI
At SymphonyAI, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our Global Enterprise Account Executives enjoy competitive benefits, ongoing professional development opportunities, and the chance to work with leading financial institutions in a vibrant location. Join us to be part of a forward-thinking team where your contributions are valued and your career can thrive.
