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For Companies At a Glance
- Tasks: Assist patients with appointments and support the healthcare team through phone and admin duties.
- Company: A caring healthcare provider in Taunton with a focus on patient support.
- Benefits: Competitive hourly wage of £12.65 to £12.95, flexible part-time hours.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and customer service experience are essential.
- Other info: Open to applicants from all backgrounds, fostering an inclusive work environment.
The predicted salary is between 12 - 13 £ per hour.
A healthcare services provider in Taunton is seeking a part-time Patient Services Advisor for Lister House Surgery. The role involves phone and administrative duties, assisting patients with appointments, and providing general support to the healthcare team.
Ideal candidates will have strong communication skills, attention to detail, and experience in customer-focused environments.
A salary of £12.65 to £12.95 per hour is offered based on experience. Applications welcome from all backgrounds.
Patient Services Navigator – GP Practice in Taunton employer: Symphony Healthcare Services Limited
Contact Detail:
Symphony Healthcare Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Navigator – GP Practice in Taunton
✨Tip Number 1
Make sure to research Lister House Surgery before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves assisting patients over the phone, try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Highlight your customer service experience during the interview. Share specific examples of how you've helped customers in the past, as this will demonstrate your ability to thrive in a patient-focused environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Patient Services Navigator role.
We think you need these skills to ace Patient Services Navigator – GP Practice in Taunton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves assisting patients over the phone, make sure to highlight your communication skills in your application. We want to see how you can connect with people and provide excellent service!
Attention to Detail is Key: In a healthcare setting, details matter! Be sure to mention any experience you have that showcases your attention to detail. This could be anything from managing appointments to handling sensitive information.
Customer-Focused Experience Counts: If you've worked in customer service before, let us know! Share specific examples of how you've helped customers or resolved issues. This will show us you're ready to support our patients effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Symphony Healthcare Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Services Navigator. Familiarise yourself with the specific duties mentioned in the job description, like assisting patients with appointments and supporting the healthcare team. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication skills are crucial for this position, prepare examples from your past experiences where you've effectively communicated with customers or colleagues. Think about situations where you resolved issues or provided excellent service, as these will highlight your suitability for the role.
✨Attention to Detail is Key
In a healthcare setting, attention to detail can make a significant difference. Be ready to discuss how you've managed tasks that required precision in previous roles. You might want to mention any experience with administrative duties or handling sensitive information, as this will show you're capable of maintaining high standards.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the practice and the team you'll be working with. This not only shows your interest in the role but also helps you gauge if the environment is the right fit for you. Ask about their approach to patient care or how they support their staff in delivering excellent service.
