Healthcare Assistant (HCA) Warwick House Medical Centre, Taunton

Symphony Healthcare Services (Symphony) has a vacancy for a permanent, part-time Healthcare Assistant (HCA) who is both compassionate and motivated, to join their friendly and supportive general practice (GP) team at Warwick Medical Centre in Taunton, Somerset. The successful applicant will have excellent communication skills, be a good team player, and be able to assist colleagues to ensure the highest possible standard of care is provided to our registered patients. This is a permanent, part-time vacancy for 18 hours per week. Working pattern (days and times) will be discussed at interview. The rate of pay for this role is £12.65 to £12.95 per hour. Starting salary will be offered based on previous experience.

Main duties of the job

As an HCA in a GP setting, you will play a vital role in delivering high-quality patient care and supporting the clinical team in the day-to-day running of the practice. Working under the guidance of the nursing team and GPs, you will carry out a range of clinical tasks such as:

• Phlebotomy
• Blood pressure monitoring
• ECGs
• Health checks
• Minor dressings
• Assisting with chronic disease management

You will also contribute to the overall patient experience by providing reassurance, health promotion advice, and practical support throughout their visit. This role is ideal for someone with previous HCA experience, preferably in primary care or community health, who is enthusiastic, organised, and committed to making a difference in the lives of patients. Good IT skills are required, and knowledge of EMIS Web would be desirable. The post holder must also be willing to undertake any training required to further develop their skills and competencies. The role bridges patient care and operational support, focusing on patient comfort, health promotion, and maintaining clinical environments.

About us

Symphony Healthcare Services Limited was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients. Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with backing from a central support team (HR, finance, corporate and strategic management matters). Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset and we aim to be a national exemplar for primary care provision. We work closely with our practice teams to grow, enhance and transform patient care and working practices, with innovation and technology at our core. Symphony welcomes applications from people of all backgrounds and underrepresented groups. We are committed to equality of opportunity for all.

Employee benefits

Symphony offers many fantastic employee benefits, including the option to join an NHS or NEST pension scheme, plus varied salary sacrifice options, generous annual leave, flexible working from day one of employment, and home working options where appropriate to the role.

Job responsibilities

As a Symphony HCA, your main duties and responsibilities will include:

• New patient health checks
• BMI
• Urinalysis
• ECG Recording
• INR Monitoring using Coagucheck and INR Star
• To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines
• Phlebotomy including performing annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Wound Care suture removal in accordance with practice policy
• Weight Management
• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD
• Administer B12 injections according to PSD
• Undertake Spirometry for GP to interpret results
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients' health and well-being
• Help to raise awareness of health and well-being and how it can be promoted

Please read the full job description and person specification for this role in full, which is attached under 'Supporting Information' before applying.

Person Specification

Qualifications

• NVQ Level 2 in Health & Social Care
• Care Certificate
• HCA Training

Knowledge and skills

• Ability to demonstrate excellent communication skills

Experience

• Previous experience of working as a HCA or equivalent
• Previous experience of working in Primary Care or similar NHS setting

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.