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- Tasks: Support the Operations Manager in running two GP practices efficiently and effectively.
- Company: Join Symphony Healthcare Services, a leader in innovative primary care.
- Benefits: Enjoy competitive pay, flexible working, generous leave, and NHS pension options.
- Why this job: Make a real difference in patient care while developing your management skills.
- Qualifications: Previous management experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
The predicted salary is between 33500 - 38500 £ per year.
Symphony Healthcare Services has a fantastic opportunity for a Deputy Operations / Practice Manager to work across 2 GP practices in Somerset - Hamdon Medical Centre in Stoke-sub-Hamdon and Crewkerne Health Centre. The role is a permanent, full time opportunity, working 37.5 hours per week Monday to Friday. The rate of pay is £16.09 to £18.38 per hour and the starting salary will be offered based on previous experience.
Main duties of the job:
- You will support the Operations / Practice Manager of both sites to enable the practices to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment.
- You will also be responsible for the leadership for all operational functions delivered by the administration staff and oversee the smooth and effective running of the Patient Services Advisors within the two practices.
- In addition, you will also be required to work closely with the medical and nursing teams, to ensure the safe and effective staffing of both sites.
- You will be an integral part of both teams and this will be an exciting and rewarding role to undertake.
About us:
Symphony Healthcare Services Limited was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients. Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with backing from a central support team (HR, finance, corporate and strategic management matters). Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset and we aim to be a national exemplar for primary care provision. We work closely with our practice teams to grow, enhance and transform patient care and working practices, with innovation and technology at the heart of what we do.
Symphony welcomes applications from people of all backgrounds and underrepresented groups. We are committed to equality of opportunity for all.
Symphony offers many fantastic employee benefits, including the option to join an NHS or NEST pension scheme, plus varied salary sacrifice options, generous annual leave, flexible working from day one of employment and home working options where appropriate to the role.
Thank you for your interest in joining Symphony! We look forward to hearing from you and receiving your application.
Job responsibilities:
Please read attached job description and person specification before applying.
Person Specification:
Experience:
- Previous management or supervisory experience
- Experience of implementing / managing administrative services
- Experience of inducting, training, appraisal and supporting staff
- Experience of managing budgets
- Supervisory / Management experience within general practice or other NHS roles
Knowledge and Skills:
- Excellent interpersonal skills and ability to communicate effectively at all levels
- Work well under pressure and meet deadlines
- Demonstrate the ability to work without direct supervision and determine own workload priorities in a changing working environment
- Willingness to work flexibly as necessary
- Ability to adapt and respond to change
- Strong organisational and time management skills
- A logical approach to problem solving
- Understanding of the importance of high standards of medical care
- Understanding of the importance of confidentiality
- Willingness to work across dual sites
- Driving Licence
- Knowledge of the Symphony programme
- Previous experience with EMIS Web
Qualifications:
- English and Maths GCSE (A* - C) or equivalent
- Formal leadership or management training/qualification
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£16.09 to £18.38 a year - starting salary will be offered based on previous experience.
Contract: Permanent
Working pattern: Full-time, Part-time, Job share, Flexible working
Deputy Operations / GP Practice Manager - Stoke-sub-Hamdon & Crewkerne employer: Symphony Healthcare Services Limited
Contact Detail:
Symphony Healthcare Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Operations / GP Practice Manager - Stoke-sub-Hamdon & Crewkerne
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching Symphony Healthcare Services and understanding their values. Show us how your experience aligns with our mission to provide top-notch patient care and how you can contribute to our innovative approach.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your management experience and how you’ve successfully led teams in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Symphony team.
We think you need these skills to ace Deputy Operations / GP Practice Manager - Stoke-sub-Hamdon & Crewkerne
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Deputy Operations / Practice Manager and how your experience aligns with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We want to see how your skills and experiences specifically relate to this role. Highlight your management experience and any relevant NHS background to catch our eye.
Showcase Your Interpersonal Skills: Since communication is key in this role, make sure to demonstrate your excellent interpersonal skills in your application. Share examples of how you've effectively communicated with teams or managed staff in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Symphony Healthcare Services Limited
✨Know Your Stuff
Make sure you understand the role of a Deputy Operations / Practice Manager inside out. Familiarise yourself with the responsibilities listed in the job description, especially around managing administrative services and supporting staff. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous roles that demonstrate your management experience, particularly in a healthcare setting. Think about times when you've successfully led a team or improved operational efficiency. This will help you stand out as a candidate who can hit the ground running.
✨Communicate Effectively
Since excellent interpersonal skills are crucial for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your qualifications and experiences. Remember, it's not just what you say, but how you say it!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges the practices are currently facing, or how Symphony Healthcare Services measures success. This shows that you're engaged and thinking critically about how you can contribute to their goals.
