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- Tasks: Handle customer queries, process orders, and support the sales team.
- Company: Leading UK manufacturer with a strong reputation in Barnsley.
- Benefits: Competitive salary, flexible working options, and career progression.
- Other info: Full-time, permanent position with great opportunities for advancement.
- Why this job: Join a dynamic team and grow your career in customer service.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK manufacturer in Barnsley is seeking a Customer Services Administrator to join their Commercial Sales Office team. The role involves handling customer queries, processing orders, and supporting field personnel.
Ideal candidates should have:
- Experience in customer service
- Strong communication and organizational skills
- The ability to work under pressure
A competitive salary and various benefits, including flexible working options, are offered. This is a full-time and permanent position that provides great career progression opportunities.
Customer Services Administrator — Hybrid & Progression in Barnsley employer: Symphony Group PLC
Contact Detail:
Symphony Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Administrator — Hybrid & Progression in Barnsley
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle pressure and tricky situations, so role-play with a friend or in front of the mirror!
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
We think you need these skills to ace Customer Services Administrator — Hybrid & Progression in Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can handle queries and support our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Services Administrator role. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves a lot of interaction with customers and colleagues, make sure your application reflects your strong communication skills. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Symphony Group PLC
✨Know the Company Inside Out
Before your interview, do some research on the manufacturer. Understand their products, values, and recent news. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your communication skills and how you managed to stay organised under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or progression opportunities. This demonstrates your enthusiasm for the role and helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview.