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- Tasks: Handle customer queries, process orders, and support the sales team.
- Company: Join a leading manufacturer of fitted furniture with nearly 50 years of experience.
- Benefits: Enjoy free parking, flexible working options, and 22 days holiday plus career progression.
- Why this job: Be part of a dynamic team and contribute to a successful company.
- Qualifications: Customer service experience, strong communication, and organisational skills required.
- Other info: Secure employment with training and great opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Location: Barnsley, South Yorkshire, United Kingdom
We are currently recruiting for a Customer Services Administrator to join the team in the Commercial Sales Office, based at our head office in Barnsley. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary.
As one of the UK’s leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, Symphony has had unsuppressed growth, with almost 50 years’ experience. Our emphasis is on providing a high standard for all our products and the services we offer. We are currently seeking the very best people to further strengthen our position within the industry by appointing dedicated individuals to share in our success.
Key responsibilities of the Administrator role will include:
- Handling telephone queries from internal and external customers.
- Processing orders whilst ensuring that deadlines are achieved.
- Support the Symphony field-based personnel.
- Dealing with buyers, quoting prices, and ensuring correct procedures are followed with reference to customer orders and pricing.
- Undertake other such duties and responsibilities, as when requested.
To fulfil this Administrator position, you will preferably have:
- Previous experience in customer service.
- Good communication skills, both written and verbal.
- Strong organisational skills.
- A keen eye for detail as accuracy is important.
- Excellent timekeeping and time management skills.
And be able to:
- Work under pressure in a fast-paced environment.
- Ability to meet strict deadlines.
- Communicate with people at all levels.
This position offers:
- Free car parking.
- Pleasant working environment.
- Potential for flexible working through the Lieu Scheme.
- Benefit of flexible homeworking after a successful training period.
- 22 days holiday (rising a day a year to 25).
- Secure employment with training and great career progression opportunities.
This position will be rewarded with a competitive salary. In order for your application to be taken further, please state your required salary.
If this sounds like the perfect opportunity for you and you’d like to become our Administrator, then please click ‘apply’ today – don’t miss out, they’d love to hear from you!
Administrator in Barnsley employer: Symphony Group PLC
Contact Detail:
Symphony Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Barnsley
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Symphony or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for an Administrator role. Think about how your previous customer service experience can shine through in your answers. We want you to show off your skills!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. The more comfortable you are speaking about your experiences, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from enthusiastic candidates who are eager to join our team.
We think you need these skills to ace Administrator in Barnsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Symphony. Mention your organisational skills and attention to detail, as these are key for the role.
Be Clear About Your Salary Expectations: Don’t forget to include your required salary in your application. This helps us understand your expectations right from the start, making the process smoother for everyone involved.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us, so we can review it quickly!
How to prepare for a job interview at Symphony Group PLC
✨Know Your Stuff
Before the interview, make sure you understand Symphony's products and services. Familiarise yourself with their kitchen, bedroom, and bathroom furniture offerings. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Customer Service Skills
Since the role is all about handling customer queries, be ready to share specific examples from your past experiences. Think of situations where you successfully resolved issues or went above and beyond for a customer. This will demonstrate your capability in a customer service environment.
✨Be Organised and Punctual
Arrive on time and bring any necessary documents, like your CV and references. During the interview, showcase your organisational skills by discussing how you manage your time and prioritise tasks, especially in a fast-paced setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with, the training process, or opportunities for career progression. It shows you're engaged and serious about the role.
