At a Glance
- Tasks: Lead the tech vision and strategy for Cloud9, driving innovation in voice and collaboration solutions.
- Company: Join Symphony, an AI-powered tech company transforming communication for the global trading community.
- Benefits: Competitive salary, bonus plan, and flexible benefits tailored to your needs.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping the future of secure trading technology and make a real impact.
- Qualifications: 20+ years in tech, with strong leadership in B2B SaaS or fintech environments.
The predicted salary is between 120000 - 150000 € per year.
About us @Symphony Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description: The Chief Technology Officer, Cloud9 (CTO) is a highly strategic and technical leader responsible for defining and executing the technology vision, product architecture, engineering strategy, security framework, and innovation roadmap for Cloud9 Trader Voice. Cloud9 Trader Voice is Symphony's cloud-native, full-featured turret replacement that delivers secure, resilient voice and collaboration solutions for the global trading community connecting 20k users across 900 firms. This critical leadership role leads a global team of highly skilled employees and is accountable for building and scaling a world-class technology organization that delivers secure, resilient, low-latency, and highly available voice and collaboration solutions for financial markets participants. The CTO will align technology investments with commercial goals, product roadmap, regulatory requirements, and customer needs, acting as a bridge between technical execution, commercial strategy and clients. Serving as a key member of the operating leadership team, the CTO will be a trusted advisor to Symphony’s CEO, COO, CIO, and executive team on technology strategy, cyber risk, infrastructure resilience, and investment planning.
Key Responsibilities:
- Leadership & Strategy: Define and communicate the long-term technology vision and roadmap for the Cloud9 platform, aligned with company strategy and growth objectives. Partner with the Cloud9 Head of Product and Cloud9 Head of Sales to align technical goals and execution with business objectives. Identify and direct technical innovations that create new market opportunities.
- Technical Transformation: Lead the overall technical strategy towards modern user interface design and deployment technologies. Provide strong technical guidance to meet stringent availability and security requirements. Own and evolve the technical roadmap in tight collaboration with the architecture and infrastructure teams. Mandate and execute an AI-centric augmented engineering strategy to modernize aging code, automate quality assurance, and minimize technical debt.
- Engineering & Delivery Excellence: Lead global software engineering, architecture, DevOps, QA, and technical operations teams. Provide technical guidance to maintain high system availability and functionality for this mission critical product. Implement AI-powered automated test systems to guarantee the accuracy and reliability of mission-critical voice trading interactions. Maintain and enhance modern software development practices (CI/CD, agile delivery, observability, and release governance). Monitor, measure and improve engineering velocity, quality, predictability, and time-to-market.
- Reliability, Security & Risk Management: In close partnership with CISO, own Cloud9 cybersecurity strategy, secure development lifecycle, and incident response readiness. Ensure platform resilience, disaster recovery, business continuity, and high-availability architecture. Maintain compliance with applicable regulatory, privacy, and data retention obligations relevant to financial markets customers. Own leadership response during major incidents and customer-impacting events.
- Engineering Leadership & Talent: Act as the bridge across global engineering sites. Recruit, mentor, and lead high-performing engineering teams while implementing scalable development practices. Lead organizational design, succession planning, and talent development across technology functions.
- Customer & Market Leadership: Engage directly with strategic customers, regulators, partners, and prospects as the senior technology representative. Monitor competitor capabilities and market trends to inform roadmap priorities.
Required Qualifications:
- 20+ years experience in technology/engineering, including 10+ years in engineering management leading multiple global functions.
- Proven success as a CTO, VP Engineering, or senior technology leader in a B2B SaaS, fintech, communications, or regulated technology environment.
- Must have trading floor systems experience, demonstrated deployments, and global experience in capital markets.
- Proven success in leading large-scale architectural transformations.
- Strong track record delivering mission-critical, high-availability platforms with demanding uptime and performance requirements.
- Experience with complex systems spanning cloud based operations, deployed hardware and remote management.
- Extensive experience with Linux/Windows production workloads and deep knowledge of cloud technology.
- Strong commercial acumen with experience aligning product and technology investments to revenue growth.
- Exceptional communication skills and experience presenting to Boards, investors, enterprise customers, and senior stakeholders.
Education: Bachelor’s or Master’s Degree in Computer Science or related engineering field.
Preferred Experience:
- Knowledge of realtime communications, media and voice systems, recording, surveillance, or unified communications platforms.
- Experience with acquisitions, post-merger integration, or international expansion.
- Familiarity with AI/ML use cases in workflow automation, analytics, or customer experience.
Compensation: Competitive salary, Bonus Plan.
Benefits and Perks: Regional specific competitive benefits, Build your own Benefits (BYOB) perk, Local events, team building, and development opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Chief Technology Officer, Cloud9 in London employer: Symphony Communication Services
At Symphony, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Chief Technology Officer for Cloud9, you will lead a talented global team in a dynamic environment that prioritises employee growth through mentorship and cutting-edge projects. With competitive benefits, a commitment to diversity, and opportunities to engage with industry leaders, Symphony offers a rewarding career path in the heart of the financial technology sector.
Contact Detail:
Symphony Communication Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Chief Technology Officer, Cloud9 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its tech stack. Understand their products and how they align with your skills. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the CTO role at Cloud9. Highlight your leadership skills and technical expertise, and don’t forget to showcase your vision for the future of technology in the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and are familiar with our processes.
We think you need these skills to ace Chief Technology Officer, Cloud9 in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for technology and innovation shine through. We want to see how your vision aligns with our mission at Symphony, so don’t hold back on sharing what excites you about the role!
Tailor Your Experience:Make sure to highlight your relevant experience in technology leadership, especially in B2B SaaS or fintech environments. We’re looking for someone who can bridge technical execution with commercial strategy, so connect the dots for us!
Be Clear and Concise:While we love a good story, keep your application focused and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the CTO role. We appreciate brevity and clarity!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Symphony Communication Services
✨Know Your Tech Inside Out
As a potential CTO, you need to demonstrate a deep understanding of the technology landscape, especially in cloud-native solutions and AI applications. Brush up on your knowledge of trading floor systems and be ready to discuss how you've led architectural transformations in the past.
✨Align with Business Goals
Make sure you can articulate how technology investments align with commercial objectives. Be prepared to share examples of how you've partnered with product and sales teams to drive technical goals that support business growth.
✨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare to discuss your experience in recruiting, mentoring, and leading high-performing engineering teams. Highlight any successful organisational design or talent development initiatives you've implemented.
✨Prepare for Cybersecurity Discussions
Given the importance of security in this role, be ready to talk about your experience with cybersecurity strategies and incident response. Share specific examples of how you've ensured platform resilience and compliance with regulatory requirements in previous roles.
