At a Glance
- Tasks: Lead the tech vision and strategy for Cloud9, driving innovation in voice and collaboration solutions.
- Company: Join Symphony, an AI-powered tech company transforming communication for the global trading community.
- Benefits: Competitive salary, bonus plan, and unique perks like 'Build Your Own Benefits'.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping technology that impacts thousands of users across the financial markets.
- Qualifications: 20+ years in tech, with strong leadership in B2B SaaS or fintech environments.
The predicted salary is between 120000 - 150000 € per year.
About us @Symphony Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted technologies enable over 1,400 institutions to accelerate AI impact, prioritize data security, navigate complex regulatory compliance and optimize business interactions.
Role Description: The Chief Technology Officer, Cloud9 (CTO) is a highly strategic and technical leader responsible for defining and executing the technology vision, product architecture, engineering strategy, security framework, and innovation roadmap for Cloud9 Trader Voice. Cloud9 Trader Voice is Symphony's cloud-native, full-featured turret replacement that delivers secure, resilient voice and collaboration solutions for the global trading community connecting 20k users across 900 firms. This critical leadership role leads a global team of highly skilled employees and is accountable for building and scaling a world-class technology organization that delivers secure, resilient, low-latency, and highly available voice and collaboration solutions for financial markets participants. The CTO will align technology investments with commercial goals, product roadmap, regulatory requirements, and customer needs, acting as a bridge between technical execution, commercial strategy and clients. Serving as a key member of the operating leadership team, the CTO will be a trusted advisor to Symphony’s CEO, COO, CIO, and executive team on technology strategy, cyber risk, infrastructure resilience, and investment planning.
Key Responsibilities:
- Leadership & Strategy: Define and communicate the long-term technology vision and roadmap for the Cloud9 platform, aligned with company strategy and growth objectives. Partner with the Cloud9 Head of Product and Cloud9 Head of Sales to align technical goals and execution with business objectives. Identify and direct technical innovations that create new market opportunities.
- Technical Transformation: Lead the overall technical strategy towards modern user interface design and deployment technologies. Provide strong technical guidance to meet stringent availability and security requirements. Own and evolve the technical roadmap in tight collaboration with the architecture and infrastructure teams. Mandate and execute an AI-centric augmented engineering strategy to modernize aging code, automate quality assurance, and minimize technical debt.
- Engineering & Delivery Excellence: Lead global software engineering, architecture, DevOps, QA, and technical operations teams. Provide technical guidance to maintain high system availability and functionality for this mission critical product. Implement AI-powered automated test systems to guarantee the accuracy and reliability of mission-critical voice trading interactions. Maintain and enhance modern software development practices (CI/CD, agile delivery, observability, and release governance). Monitor, measure and improve engineering velocity, quality, predictability, and time-to-market.
- Reliability, Security & Risk Management: In close partnership with CISO, own Cloud9 cybersecurity strategy, secure development lifecycle, and incident response readiness. Ensure platform resilience, disaster recovery, business continuity, and high-availability architecture. Maintain compliance with applicable regulatory, privacy, and data retention obligations relevant to financial markets customers. Own leadership response during major incidents and customer-impacting events.
- Engineering Leadership & Talent: Act as the bridge across global engineering sites. Recruit, mentor, and lead high-performing engineering teams while implementing scalable development practices. Lead organizational design, succession planning, and talent development across technology functions.
- Customer & Market Leadership: Engage directly with strategic customers, regulators, partners, and prospects as the senior technology representative. Monitor competitor capabilities and market trends to inform roadmap priorities.
Required Qualifications:
- 20+ years experience in technology/engineering, including 10+ years in engineering management leading multiple global functions.
- Proven success as a CTO, VP Engineering, or senior technology leader in a B2B SaaS, fintech, communications, or regulated technology environment.
- Must have trading floor systems experience, demonstrated deployments, and global experience in capital markets.
- Proven success in leading large-scale architectural transformations.
- Strong track record delivering mission-critical, high-availability platforms with demanding uptime and performance requirements.
- Experience with complex systems spanning cloud based operations, deployed hardware and remote management.
- Extensive experience with Linux/Windows production workloads and deep knowledge of cloud technology.
- Strong commercial acumen with experience aligning product and technology investments to revenue growth.
- Exceptional communication skills and experience presenting to Boards, investors, enterprise customers, and senior stakeholders.
Education: Bachelor’s or Master’s Degree in Computer Science or related engineering field.
Preferred Experience:
- Knowledge of realtime communications, media and voice systems, recording, surveillance, or unified communications platforms.
- Experience with acquisitions, post-merger integration, or international expansion.
- Familiarity with AI/ML use cases in workflow automation, analytics, or customer experience.
Compensation: Competitive salary, Bonus Plan.
Benefits and Perks: Regional specific competitive benefits, Build your own Benefits (BYOB) perk, Local events, team building, and development opportunities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Chief Technology Officer, Cloud9 in Belfast employer: Symphony Communication Services
At Symphony, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As the Chief Technology Officer for Cloud9, you will lead a talented global team in a dynamic environment that prioritises employee growth through mentorship and cutting-edge projects. With competitive benefits, a commitment to diversity, and opportunities to engage with industry leaders, Symphony offers a rewarding career path in the heart of the financial technology sector.
Contact Detail:
Symphony Communication Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Chief Technology Officer, Cloud9 in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, culture, and recent news. When we walk into an interview, we want to show that we’re not just interested in the role, but also genuinely excited about what the company does.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We can’t stress enough how important it is to articulate our thoughts clearly and effectively during the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows that we appreciate the opportunity and are still keen on the position. Plus, it keeps us on their radar!
We think you need these skills to ace Chief Technology Officer, Cloud9 in Belfast
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for technology and innovation shine through. We want to see how your vision aligns with our mission at Symphony, so don’t hold back on sharing what excites you about the role!
Tailor Your Experience:Make sure to highlight your relevant experience in technology leadership and engineering management. We’re looking for someone who can bridge technical execution with commercial strategy, so connect the dots between your past roles and what we need at Cloud9.
Be Clear and Concise:While we love a good story, keep your application focused and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the CTO role. This will help us quickly see your fit for the position.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Symphony Communication Services
✨Know Your Tech Inside Out
As a CTO, you’ll need to demonstrate a deep understanding of technology and architecture. Brush up on the latest trends in cloud technology, AI, and security frameworks. Be ready to discuss how these can be applied to enhance Cloud9's offerings.
✨Align with Business Goals
Make sure you can articulate how your technical vision aligns with Symphony's commercial objectives. Prepare examples of how you've successfully bridged the gap between technology and business strategy in your previous roles.
✨Showcase Leadership Experience
This role requires strong leadership skills. Be prepared to share specific instances where you’ve led global teams, mentored talent, or driven organisational change. Highlight your experience in managing high-stakes projects and navigating complex regulatory environments.
✨Engage with Real-World Scenarios
Expect scenario-based questions that test your problem-solving abilities. Think about challenges you’ve faced in previous roles, particularly around system resilience and cybersecurity, and how you overcame them. This will show your practical approach to technology leadership.
