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- Tasks: Inspect properties for cleanliness and maintenance, ensuring high standards for guest experiences.
- Company: Join Northumbria Coast & Country Cottages, a leader in holiday rentals since 1981.
- Benefits: Enjoy competitive pay, generous holidays, bonuses, and mental health support.
- Why this job: Be part of a team that creates unforgettable holiday memories while making a positive impact.
- Qualifications: Full UK driving licence, attention to detail, and problem-solving skills required.
- Other info: Flexible hours, training opportunities, and a supportive work environment await you.
The predicted salary is between 25000 - 30000 £ per year.
Come Join Our Fantastic Team Delivering the Best Holidays at Northumbria Coast & Country Cottages.
Contract Details:
- Fixed Term Contract – 6 months
- Pay: £12.21 per hour
- Working Hours: 32 hours per week
- Days of Work: 4 days per week – Monday, Thursday, Friday, Saturday
- Location: Seahouses and Alnmouth
About the Role
You will be responsible for checking our properties for cleanliness, identifying any maintenance issues, responding to any shortfalls, and recognising areas requiring remedial attention that could affect the quality of service we provide. You will also ensure cleanliness standards are consistently met and provide constructive feedback to cleaners on performance and areas for improvement. Building strong relationships with both suppliers and cleaners is a key part of the role, along with completing day‑to‑day administration tasks. You will assist in the preparation of linen for changeover days, take delivery of hire linen from the supplier, and manage the control and return of dirty linen. Covering around 5–7 visits per day, you will be travelling to properties in a work vehicle across our 180‑strong portfolio, from Berwick‑upon‑Twedd to Amble, and inland to Wooler. You’ll be actively involved in the daily operations of the Brand Managed Services housekeeping team, ensuring high standards are upheld to deliver an exceptional guest experience. As part of a rota, you will also provide out‑of‑hours assistance to property owners and guests, responding to and successfully resolving any guest issues that may arise.
What You’ll Do
- Ensuring all allocated properties are visited and inspected within required timeframes
- Ensure the allocated property portfolio is presented to the highest standard at all times
- Identifying any maintenance issues and reporting for repair in a timely manner
- Following up to ensure any shortfalls or repairs have been carried out in the required timeframes
- Building strong relationships with suppliers and cleaners
- Assist in the preparation of linen for changeover days
- Control of returning dirty linen
- Ensure cleanliness standards are consistently met
- Taking delivery of the hire linen from the supplier
- Responding to and successfully resolving any guest issues
- Completing any day‑to‑day administration tasks
- Provide feedback to cleaners on standards and areas of improvement
- Ensure policies and procedures are followed to include COSHH and manual handling
What You’ll Bring
- A full clean UK driving licence
- Ability to work independently and as part of a team
- Strong attention to detail and problem‑solving skills
- Ability to remain calm and focused under pressure
- Flexible attitude towards tasks and working hours
- Good numerical skills and ability to use own initiative
Who Are Northumbria Coast & Country Cottages?
Established in 1981, Northumbria Coast & Country Cottages have over 40 years' experience of offering a superb selection of over 500 personally inspected holiday cottages together with a friendly and professional service. A truly fantastic formula for creating wonderful and memorable holidays. As part of Sykes Holiday Cottages, Northumbria Coast & Country Cottages is committed to creating lasting holiday memories with a positive social and environmental impact.
Why You’ll Love Working With Us
- Annual bonus scheme linked to company performance
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish
- A day off for your birthday
- 2 volunteering days per year
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
- Pension scheme with employer contributions
- Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
- Special offers and discounts designed to enhance your overall wellbeing
- Health cash plan & life assurance
- Training & development opportunities
- 24/7 mental health support
- Employee savings scheme
- Long service awards and company events
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask – our team is happy to help. Apply now and help us create amazing holidays with Northumbria Coast & Country Cottages!
Property Checker and Linen Attendant in Seahouses employer: Sykes Holiday Cottages Ltd
Contact Detail:
Sykes Holiday Cottages Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Checker and Linen Attendant in Seahouses
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Northumbria Coast & Country Cottages. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their fantastic team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities of the Property Checker and Linen Attendant role and prepare some examples from your past experiences that demonstrate your skills. Being able to share specific stories will make you stand out during the interview.
✨Tip Number 3
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows that you’re engaged and keen to learn more about the role and the team. Plus, it’s a great way to figure out if this job is the right fit for you.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It not only streamlines the process but also gives us a chance to see your enthusiasm for joining our team. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Property Checker and Linen Attendant in Seahouses
Some tips for your application 🫡
Show Your Attention to Detail: In your application, make sure to highlight your strong attention to detail. This role is all about ensuring properties are spotless and identifying maintenance issues, so let us know how you've excelled in similar tasks before!
Be Personable: Since building relationships with suppliers and cleaners is key, don’t shy away from showcasing your interpersonal skills. Share examples of how you’ve successfully collaborated with others in past roles.
Demonstrate Problem-Solving Skills: We love a candidate who can think on their feet! Include instances where you've faced challenges and how you resolved them. This will show us that you can handle the pressures of the job.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Sykes Holiday Cottages Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Property Checker and Linen Attendant. Familiarise yourself with the key tasks like inspecting properties, managing linen, and building relationships with suppliers and cleaners. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a strong attention to detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it’s spotting maintenance issues or ensuring cleanliness standards, having specific anecdotes ready will impress the interviewers and highlight your suitability for the job.
✨Demonstrate Problem-Solving Skills
Be ready to discuss how you handle challenges, especially under pressure. Think of situations where you successfully resolved guest issues or managed tight deadlines. This will show that you can remain calm and focused, which is crucial for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.