At a Glance
- Tasks: Coordinate property services and ensure smooth operations across our properties.
- Company: Join Lakelovers, a leader in creating unforgettable Lake District holidays since 1977.
- Benefits: Enjoy competitive salary, generous holiday allowance, and mental health support.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be at the heart of operations and make a positive impact on guests' experiences.
- Qualifications: Strong organisation, communication skills, and customer service focus required.
The predicted salary is between 24784 - 24784 £ per year.
Salary: Up to £24,784.50 per annum (full time)
Hours: Full-time (37.5 hours, Monday to Saturday, 9am–5:30pm)
Location: Ambleside
About the Role
We’re looking for an organised, proactive Property Services Assistant to join our busy Ambleside team. You’ll be at the heart of our operations, making sure maintenance and housekeeping schedules run like clockwork across our properties.
What You’ll Do
- Coordinate day-to-day property services, liaising with managers, tradespeople, and suppliers
- Handle guest and owner queries, progressing complaints where needed
- Manage compliance documents, property checks, recharges, and non-stock purchases
- Monitor inboxes, case files, and feedback – acting quickly to resolve issues
- Keep workloads on track and report progress
- Work closely with Customer Service to resolve any guest or owner concerns
What You’ll Bring
- Excellent organisation, attention to detail & multitasking skills
- Confident communicator – both written and verbal
- Strong customer service focus with problem-solving ability
- IT skills (Enterprise, KEA, Excel, or similar systems)
Bonus points if you have property services, trades, or hospitality experience.
Who Are Lakelovers?
Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.
Why You’ll Love Working With Us
- Annual bonus scheme linked to company performance.
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish.
- A day off for your birthday
- 2 volunteering days per year.
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
- Pension scheme with employer contributions
- Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Special offers and discounts designed to enhance your overall wellbeing.
- Health cash plan & life assurance.
- Training & development opportunities.
- 24/7 mental health support.
- Employee savings scheme
- Long service awards and company events
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. Apply now and join a supportive team keeping our properties and guests in safe hands!
Property Services Coordinator in Windermere employer: Sykes Cottages
At Lakelovers, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture in the beautiful setting of Ambleside. Our commitment to employee growth is evident through our extensive training opportunities, generous holiday allowances, and a range of benefits including enhanced parental leave and mental health support. Join us to be part of a dedicated team that values quality service and community impact, while enjoying unique perks like discounted stays at our properties.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Coordinator in Windermere
✨Tip Number 1
Network like a pro! Reach out to people in the property services industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lakelovers and understanding their values. Be ready to discuss how your skills in organisation and customer service can contribute to their mission of creating unforgettable holidays.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully handled guest queries or resolved issues, as this will demonstrate your fit for the Property Services Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Lakelovers.
We think you need these skills to ace Property Services Coordinator in Windermere
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Services Coordinator role. Highlight your organisation skills, customer service experience, and any relevant IT skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property services and how your skills align with what we’re looking for. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application reflects your confident communication style. Use clear language and check for any typos – we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be one step closer to joining our fantastic team at Lakelovers!
How to prepare for a job interview at Sykes Cottages
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Property Services Coordinator role. Familiarise yourself with the key responsibilities like coordinating property services and handling guest queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisation and multitasking abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep things on track and ensure everything runs smoothly.
✨Communicate Confidently
As a confident communicator, you'll need to showcase your verbal and written skills during the interview. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about the team dynamics or company culture.
✨Highlight Your Customer Service Focus
This role is all about providing top-notch customer service, so be prepared to share specific examples of how you've resolved customer issues in the past. Emphasise your problem-solving abilities and how you can contribute to maintaining the high standards that Lakelovers prides itself on.
