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- Tasks: Be the hero of property repairs and maintenance, ensuring guest satisfaction.
- Company: Join a friendly team at Coast and Country Cottages in beautiful Devon.
- Benefits: Enjoy competitive salary, generous holiday allowance, and mental health support.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact on guests' experiences while enjoying variety in your work.
- Qualifications: General maintenance knowledge and at least one trade skill required.
The predicted salary is between 26000 - 26000 £ per year.
Join the Coast and Country Cottages team - Creating special memories in Devon.
Salary: Up to £26,000 per annum
Working Hours: 37.5 per week, 9am until 5:30pm.
Days of Work: 5 days - Monday to Saturday with a day off in the week (requirement to work every Saturday).
Location: Our friendly Coast and Country Cottages, Salcombe team.
About the Role
We're looking for a skilled and hands-on Maintenance Operative to join our team. You'll be the go-to person for tackling property repairs, carrying out routine maintenance, and responding quickly to any issues during a guest’s stay. Working closely with property owners, guests, and contractors, you'll help keep every property safe, functional, and looking its best.
What You'll Do
- Respond quickly to guest maintenance requests with effective solutions
- Carry out repairs, routine upkeep, and seasonal adjustments (heating, hot water, etc)
- Liaise with contractors for specialist work
- Complete regular property inspections and log via our KEA system
- Communicate clearly with owners and guests, in person and by phone
- Assist with property quality checks alongside the QA team
- Keep the company vehicle maintained, stocked, and ready
- Support winter projects such as decorating and refurbishments
- Arrange refuse collections as required
- Follow all Health & Safety and company policies
- Submit expenses promptly via Concur
If you’re practical, quick to problem-solve, and enjoy variety in your work, this is a role where every day is different – and your skills will make a real impact.
What You'll Bring
- General maintenance knowledge plus at least one trade skill (carpentry, plumbing, electrics, painting/decorating)
- Full, clean driving licence
- Able to work independently and stay calm in emergencies
- Strong problem-solving skills and attention to detail
- Clear communicator with guests and owners
- Basic IT skills for reporting and inventory management
Bonus points
- Professional trade qualifications
- Experience in building systems (boilers, alarms)
- Local area knowledge
- Holiday let or hospitality experience
- Familiarity with Health & Safety standards in holiday accommodation
Why You'll Love Working With Us
- Annual bonus scheme linked to company performance
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish
- A day off for your birthday
- 2 volunteering days per year
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
- Pension scheme with employer contributions
- Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
- Special offers and discounts designed to enhance your overall wellbeing
- Health cash plan & life assurance
- Training & development opportunities
- 24/7 mental health support
- Employee savings scheme
- Long service awards and company events
We're all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. Apply now and become a key part of keeping our properties guest-ready, safe, and welcoming - Making every stay a memorable one!
Maintenance Operative in Salcombe employer: Sykes Cottages
Contact Detail:
Sykes Cottages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Salcombe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Coast and Country Cottages. Understand their values, the properties they manage, and what makes them unique. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves tackling maintenance issues, think of examples from your past experiences where you've successfully resolved problems. Be ready to share these stories during your interview to demonstrate your hands-on approach.
✨Tip Number 3
Show off your communication skills! As a Maintenance Operative, you'll be liaising with guests and property owners. During your interview, make sure to communicate clearly and confidently. This will highlight your ability to connect with others and handle guest requests effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Coast and Country Cottages team. So, get your application in and let’s make some special memories together!
We think you need these skills to ace Maintenance Operative in Salcombe
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your maintenance skills and any trade expertise you have. We want to see how your hands-on experience can help us keep our properties in tip-top shape!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clear communication, so make sure your points are easy to understand and get straight to the point.
Tailor Your Application: Take a moment to customise your application for the Maintenance Operative role. Mention specific experiences that relate to property maintenance and guest interactions, as this will show us you're a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sykes Cottages
✨Know Your Stuff
Make sure you brush up on your general maintenance knowledge and any specific trade skills you have. Be ready to discuss your experience with repairs, routine upkeep, and how you've tackled issues in the past. This will show that you're not just a hands-on worker but also someone who understands the importance of keeping properties safe and functional.
✨Show Off Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've solved problems in previous roles. Think of specific situations where you had to respond quickly to maintenance requests or deal with emergencies. This will highlight your ability to stay calm under pressure and find effective solutions.
✨Communicate Clearly
Since you'll be liaising with guests, property owners, and contractors, it's crucial to demonstrate your communication skills. Practice explaining complex maintenance issues in simple terms, and be ready to discuss how you ensure everyone is kept in the loop during repairs or inspections.
✨Familiarise Yourself with Health & Safety Standards
Given the nature of the role, having a solid understanding of health and safety standards in holiday accommodation is a big plus. Brush up on relevant regulations and be ready to discuss how you would implement these standards in your work. This shows that you take safety seriously and are committed to providing a secure environment for guests.