At a Glance
- Tasks: Manage properties, support housekeepers, and ensure flawless guest experiences.
- Company: Join the friendly Coast and Country Cottages team in beautiful Devon.
- Benefits: Competitive salary, annual bonus, generous holiday allowance, and extra perks.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Create special memories for guests while enjoying a dynamic work environment.
- Qualifications: Full UK driving licence and strong organisational skills required.
The predicted salary is between 24784 - 24784 € per year.
Join the Coast and Country Cottages team - Creating special memories in Devon.
Salary: £24,784.50 per annum
Hours: 37.5 per week, (Monday to Saturday, Tues, Wed or Thurs off on a rota basis)
Location: Our friendly Dartmouth office
About the Role
We’re looking for a Property Services Coordinator to join our Coast and Country Cottages team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly. As part of the team, you’ll also join our on‑call rota covering an out of hours emergency phone with additional payment provided for this duty. Due to the travel included, access to a car and valid driving licence is essential.
What You’ll Do
- Build and maintain strong relationships with cleaners, suppliers, and property owners
- Recruit, train, and manage self‑employed housekeepers and maintenance contractors
- Ensure properties are cleaned and maintained to standard, conducting visits as needed
- Support the Property Services HUB and assist with cleaning or maintenance when required
- Monitor performance, provide feedback, and act on NPS results for continuous improvement
- Participate in the out‑of‑hours emergency callout rota as needed
If you’re organised, proactive, and love giving great service, this role is for you!
What You’ll Bring
- Full UK driving licence
- Basic property maintenance/DIY knowledge
- Excellent negotiation, problem‑solving, and organisational skills
- Contractor management experience and ability to build strong relationships
- IT literate – confident with MS Office and internal databases
Bonus Points
If you’ve got holiday let or hospitality experience, know the local area well, and have experience seeing work orders through from start to finish.
Who Are Coast and Country Cottages?
Coast & Country Cottages is a holiday letting agency, marketing and managing over 450 holiday homes across the stunning South Devon coast and countryside.
Why You’ll Love Working With Us
- Annual bonus scheme linked to company performance
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish
- A day off for your birthday
- 2 volunteering days per year
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
- Pension scheme with employer contributions
- Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
- Special offers and discounts designed to enhance your overall wellbeing
- Employee savings scheme
- Long service awards and company events
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. If you enjoy working with people and take pride in creating smooth, memorable stays, we’d love to welcome you to the team. Apply now!
Property Services Coordinator employer: Sykes Cottages
Coast and Country Cottages is an exceptional employer, offering a vibrant work culture in the picturesque setting of Dartmouth, Devon. With a strong focus on employee wellbeing, generous holiday allowances, and opportunities for personal growth, we ensure that our team members feel valued and supported. Join us to be part of a dedicated team that creates unforgettable experiences for guests while enjoying unique benefits like discounted stays and a day off for your birthday.
StudySmarter Expert Advice🤫
We think this is how you could land Property Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the property services or hospitality sectors. A personal recommendation can go a long way in landing that Property Services Coordinator role.
✨Tip Number 2
Get your game face on for interviews! Research Coast and Country Cottages thoroughly, understand their values, and be ready to share how your skills align with their mission of creating special memories in Devon. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can keep you fresh in their minds. It shows you're genuinely interested in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Coast and Country Cottages team directly.
We think you need these skills to ace Property Services Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for property services and hospitality. A bit of enthusiasm goes a long way!
Tailor Your CV:Make sure your CV is tailored to the Property Services Coordinator role. Highlight relevant experience, especially in property management or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so get straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Sykes Cottages
✨Know the Company Inside Out
Before your interview, take some time to research Coast and Country Cottages. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Property Services Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritised tasks and maintained strong relationships with stakeholders.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Think of specific situations where you faced challenges in property management or customer service. Be ready to explain how you approached these issues and what the outcomes were.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
