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- Tasks: Coordinate property services and manage schedules for maintenance and housekeeping.
- Company: Lakelovers has been creating unforgettable Lake District holidays since 1977.
- Benefits: Enjoy a performance bonus, 33 days holiday, and your birthday off!
- Other info: Diversity and inclusion are key; adjustments for recruitment are available.
- Why this job: Join a friendly team making a positive impact on the community and environment.
- Qualifications: Excellent organisation, communication skills, and IT proficiency required; hospitality experience is a plus.
The predicted salary is between 23809 - 26500 £ per year.
Be Part of the Team that Powers Lakelovers
- Salary: Up to 24,784.50 per annum (full time)
- Hours: Full-time (37.5 hours, Monday to Saturday, 9am–5.30pm)
- Location: Ambleside
About the Role
We’re looking for an organised, proactive Property Services Coordinator to join our busy Ambleside team. You’ll be at the heart of our operations, making sure maintenance and housekeeping schedules run like clockwork across our properties.
What You’ll Do
- Coordinate day-to-day property services, liaising with managers, tradespeople, and suppliers
- Handle guest and owner queries, progressing complaints where needed
- Manage compliance documents, property checks, recharges, and non-stock purchases
- Monitor inboxes, case files, and feedback – acting quickly to resolve issues
- Keep workloads on track and report progress
- Work closely with Customer Service to resolve any guest or owner concerns
What You’ll Bring
We’re looking for someone who brings:
- Excellent organisation, attention to detail & multitasking skills
- Confident communicator – both written and verbal
- Strong customer service focus with problem‑solving ability
- IT skills (Enterprise, KEA, Excel, or similar systems)
Bonus points
If you have property services, trades, or hospitality experience.
Who Are Lakelovers?
Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.
Why You’ll Love Working With Us
- Annual bonus scheme linked to company performance.
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish.
- A day off for your birthday
- 2 volunteering days per year.
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
- Pension scheme with employer contributions
- Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Special offers and discounts designed to enhance your overall wellbeing.
- Health cash plan & life assurance.
- Training & development opportunities.
- 24/7 mental health support.
- Employee savings scheme
- Long service awards and company events
EEO Statement
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Apply Now
Apply now and join a supportive team keeping our properties and guests in safe hands!
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Property Services Coordinator employer: Sykes Cottages
Contact Detail:
Sykes Cottages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Coordinator
✨Tip Number 1
Familiarise yourself with the property services industry, especially in the context of holiday rentals. Understanding the specific challenges and requirements of maintaining properties in a tourist area like the Lake District will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the property management and hospitality sectors. Attend local events or join online forums to connect with people who can provide insights or even refer you to opportunities at Lakelovers.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss these experiences in detail during your interview.
✨Tip Number 4
Research Lakelovers and Sykes Holiday Cottages thoroughly. Understanding their values, mission, and the unique aspects of their service will help you align your answers with what they are looking for in a Property Services Coordinator.
We think you need these skills to ace Property Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Property Services Coordinator role. Emphasise your organisational skills, customer service experience, and any familiarity with property services or hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for coordinating property services and resolving guest queries.
Highlight Relevant Skills: In your application, clearly outline your IT skills, particularly with systems like Enterprise and Excel. Also, mention your ability to multitask and communicate effectively, as these are key attributes for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Property Services Coordinator role.
How to prepare for a job interview at Sykes Cottages
✨Showcase Your Organisational Skills
As a Property Services Coordinator, organisation is key. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects simultaneously in previous roles.
✨Demonstrate Strong Communication Abilities
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare to share instances where your communication skills helped resolve issues or improve processes.
✨Highlight Customer Service Experience
This position requires a strong customer service focus. Think of examples where you went above and beyond for a customer or resolved a challenging situation effectively.
✨Familiarise Yourself with Relevant IT Systems
Knowledge of systems like Enterprise, KEA, or Excel is beneficial. Brush up on these tools and be ready to discuss how you've used similar software in past roles to enhance efficiency.