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- Tasks: Lead local supplier relationships and ensure property upkeep for a luxury holiday rental agency.
- Company: Join Carbis Bay Holidays, a passionate team providing luxury self-catering holidays since 2000.
- Benefits: Enjoy 33 days of leave, a bonus scheme, and exclusive discounts for you and your loved ones.
- Why this job: Be part of a dynamic team that values diversity and offers growth opportunities in a vibrant environment.
- Qualifications: Full UK driving licence, excellent customer service skills, and strong negotiation abilities required.
- Other info: We welcome diverse applicants and provide support throughout the application process.
The predicted salary is between 19800 - 23810 £ per year.
Carbis Bay Holidays part of Sykes Holiday Cottages , have the exciting opportunity for a Local Supplier Lead to join our bustling location team. Salary: Up to £23,810 per annum Work Days & Hours: 37.5 hours,Monday to Saturday, 9am-5.30pm (with a day off in the week). Working Location: Office based at our office in Team: Property Services Reporting to: Property Services Manager About Us Carbis Bay Holidays are an established holiday rental agency in St Ives and has been providing luxury self catering holidays since 2000. We fell in love with Carbis Bay, St Ives and its West Cornwall surroundings through our early family holidays and its been a love affair ever since. So, feeling passionate as we do about this area, we knew that other people would love it too! About the Role As the new Local Supplier Lead, you’ll work closely with housekeepers, cleaners, and maintenance teams to support property upkeep and owner satisfaction. You\’ll build and manage relationships with third-party suppliers while sourcing new contractors to support our growing property portfolio. You’ll collaborate with the Property Services HUB in Chester to ensure local completion of work orders, negotiate competitive rates, and onboard suppliers. Additionally, you’ll support the Business Development Team in expanding our Property Services and increasing market share. Your Responsibilities As Local Supplier Lead, you will be responsible for the following areas of accountability: Build and manage commercially viable relationships with third-party suppliers Continuously source and recruit new housekeepers, cleaners, and maintenance contractors Maintain strong working relationships with local contractors for reliable support Ensure all property cleans are covered and completed to standard Oversee relationship management, recruitment, and performance of self-employed suppliers Resolve housekeeping, maintenance, and quality issues within service level agreements Onboard new suppliers, ensuring proper setup and training on the KEA system Keep the Property Services HUB in Chester informed and updated on supplier activity Maintain and monitor the preferred supplier network to meet service standards Support the Chester HUB team and provide emergency out-of-hours cover on a rota Conduct property visits to ensure quality and address NPS feedback effectively Troubleshoot supplier-related issues and resolve property owner queries Guide and support new suppliers and, when needed, assist with cleaning or minor maintenance. Skills and Qualifications ByBeing One Team, Owning it, Communicating Honestly and showcasing a devotion toLearning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike. All we ask if you have the following: Full UK Driving License Excellent customer services experience Proven negotiation skills and ability to influence Outstanding verbal communication skills IT literate – MS office and databases Good problem-solving skills Ability to work well under pressure Ability to work collaboratively at all levels Excellent commercial awareness …Although standouts will also have: Knowledge of Property Maintenance & Compliance Holiday let/Hospitality Industry Experience Good knowledge of the local area Business to Business sales experience Sykes Cottages Company Benefits: Annual STIP Company-wide Bonus Scheme offering an additional 10% of your salary through our performance-based bonus program 33 days of annual leave including bank holidays, plus up to 5 extra days with long service A day off to celebrate your Birthday Two paid Volunteering Daysoff annually One of only 1000 BCORP-certified companies in the UK Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay) Exclusive discounts on stays for you, family and friends Discounts and offers with a focus on your overall wellbeing Health Cash Plan Training & Developmentprograms toset you up for success 24/7 mental health support and initiatives Employee Savings Scheme transferring directly from your salary Long Service Awards. Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch – our recruitment team are happy to help. If you are actively seeking your next career challenge, keen to join a diverse, exciting team,we welcome you to get in touch or apply! #J-18808-Ljbffr
Local Supplier Lead employer: Sykes Cottages
Contact Detail:
Sykes Cottages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Supplier Lead
✨Tip Number 1
Familiarise yourself with the local area and its suppliers. Understanding the landscape of potential contractors and their services will give you an edge in building relationships and negotiating competitive rates.
✨Tip Number 2
Network within the hospitality and property maintenance sectors. Attend local events or join relevant online groups to connect with potential suppliers and gain insights into best practices in property management.
✨Tip Number 3
Brush up on your negotiation skills. Being able to effectively communicate and influence others is crucial for managing supplier relationships and ensuring you get the best deals for the company.
✨Tip Number 4
Demonstrate your problem-solving abilities during interviews. Share specific examples of how you've successfully resolved issues in previous roles, especially in customer service or property management contexts.
We think you need these skills to ace Local Supplier Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property services, supplier management, and customer service. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities of the Local Supplier Lead, such as managing relationships with suppliers or resolving maintenance issues.
Showcase Your Skills: In your application, emphasise your negotiation skills, problem-solving abilities, and experience in the hospitality industry. Provide examples of how you've successfully managed supplier relationships or improved service standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Sykes Cottages
✨Show Your Passion for the Area
Since Carbis Bay Holidays has a strong connection to the local area, make sure to express your enthusiasm for St Ives and West Cornwall. Share any personal experiences or insights you have about the region to demonstrate your genuine interest.
✨Highlight Your Negotiation Skills
As a Local Supplier Lead, you'll need to negotiate competitive rates with suppliers. Prepare examples of past negotiations where you successfully influenced outcomes, showcasing your ability to build commercially viable relationships.
✨Demonstrate Problem-Solving Abilities
The role requires resolving housekeeping and maintenance issues efficiently. Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them, emphasising your ability to work well under pressure.
✨Emphasise Team Collaboration
This position involves working closely with various teams, including the Property Services HUB. Share examples of how you've successfully collaborated with others in the past, highlighting your communication skills and ability to work as part of a team.
