At a Glance
- Tasks: Manage laundry operations and ensure properties are guest-ready with a dedicated team.
- Company: Join Lakelovers, a leader in creating unforgettable Lake District holidays since 1977.
- Benefits: Enjoy competitive pay, generous holiday allowance, and mental health support.
- Other info: Flexible hours, training opportunities, and a commitment to diversity and inclusion.
- Why this job: Be part of a friendly team making a positive impact on guests and the community.
- Qualifications: Attention to detail, problem-solving skills, and a full driving licence required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Be Part of the Team that Powers Lakelovers!
Work Days & Hours
22 hours worked between Monday and Saturday.
- Working Location: Ambleside
- Team: Housekeeping
About the Role
We're looking for a dedicated, detail-oriented Laundry Assistant to join our Lakelovers Ambleside team.
You'll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready.
You'll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face.
You'll need to multitask, stay organised, and collaborate effectively to help maintain our high standards.
This is a flexible role suitable for both full-time and part-time applicants.
What You'll Do
- Manage day-to-day laundry operations and liaise with suppliers
- Count and check freshly laundered linen; record shortfalls or rejects
- Deliver clean linen using fleet vehicles when required
- Conduct property inspections, corrective cleaning, and special requests
- Prepare linen for weekly departures and maintain stock levels
- Manage soiled linen, keeping the area tidy before collection by suppliers
- Provide practical feedback to support departmental performance
- Promote excellent customer service to guests and owners
- Undertake any additional duties within the scope of the role as requested
- What You'll Bring
- Ability to work independently and as part of a team
- Strong attention to detail and problem-solving skills
- Calm under pressure, flexible and adaptable
- Good numerical skills and ability to use initiative
- Full, clean driving licence
Bonus points if you have excellent written and verbal communication skills, a willingness to learn new skills in a fast-paced environment, previous experience in a similar role, and are IT literate with the ability to update stock controls.
Who Are Lakelovers?
Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977.
We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile.
With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.
Why You'll Love Working With Us
At Lakelovers & Sykes, we believe in rewarding our people
- Annual bonus schemelinked to company performance.
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish.
- A day off for your birthday
- 2 volunteering days per year.
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
- Pension scheme with employer contributions
- Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- Special offers and discounts designed to enhance your overall wellbeing.
- Health cash plan & life assurance.
- Training & development opportunities.
- 24/7 mental health support.
- Employee savings scheme
- Long service awards and company events
We're passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we'll be happy to help.
Laundry Operative employer: Sykes Cottages
Sykes Cottages is an excellent employer, offering a vibrant work culture in Redruth that prioritises employee well-being and development. With benefits such as an annual bonus scheme, health cash plans, and generous holiday allowances, we foster a supportive environment where Customer Care Specialists can thrive and grow their careers while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Laundry Operative
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sykes Cottages. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sykes Cottages
Don't be shy about reaching out to Sykes Cottages directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Laundry Operative
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sykes Cottages and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sykes Cottages
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
