At a Glance
- Tasks: Manage properties, support housekeepers, and ensure guests have a flawless stay.
- Company: Join the friendly Coast and Country Cottages team in beautiful Devon.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to build relationships and enhance your career.
- Why this job: Be part of creating special memories for guests while developing your skills.
- Qualifications: Strong customer service skills and basic property maintenance knowledge required.
The predicted salary is between 24784 - 24784 £ per year.
Join the Coast and Country Cottages team - Creating special memories in Devon
Salary: £24,784.50 per annum
Hours: 37.5 per week, (Monday to Saturday, Saturdays on a rota basis)
Location: Our friendly Dartmouth office
About the Role
We’re looking for a Local Supplier Lead to join our Coast and Country Cottages team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly.
What You’ll Do
- Build and maintain strong relationships with cleaners, suppliers, and property owners
- Recruit, train, and manage self‑employed housekeepers and maintenance contractors
- Ensure properties are cleaned and maintained to standard, conducting visits as needed
- Support the Property Services HUB and assist with cleaning or maintenance when required
- Monitor performance, provide feedback, and act on NPS results for continuous improvement
- Participate in the out-of-hours emergency call‑out rota as needed
If you’re organised, proactive, and love giving great service, this role is for you!
What You’ll Bring
- Full UK driving licence
- Strong customer service skills
- Basic property maintenance/DIY knowledge
- Excellent negotiation, problem‑solving, and organisational skills
- Contractor management experience and ability to build strong relationships
- IT literate – confident with MS Office and internal databases
Bonus points if you’ve got holiday let or hospitality experience, know the local area well, and have experience seeing work orders through from start to finish.
Local Supplier Lead in Devon employer: Sykes Cottages
Contact Detail:
Sykes Cottages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Local Supplier Lead in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your personality! When you get the chance for an interview or informal chat, let your passion for customer service and property management shine through. We want to see the real you!
✨Tip Number 3
Be proactive! If you know someone who works at Coast and Country Cottages, ask them about the role and express your interest. A personal recommendation can make a huge difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Local Supplier Lead in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Local Supplier Lead role. Highlight your customer service skills and any relevant experience in property management or hospitality to catch our eye!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to creating special memories for our guests. A personal touch goes a long way in making your application stand out!
Show Off Your Organisational Skills: Since the role requires strong organisational abilities, give examples in your application of how you've successfully managed multiple tasks or projects. We love seeing how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sykes Cottages
✨Know Your Stuff
Before the interview, make sure you understand the role of a Local Supplier Lead inside out. Familiarise yourself with property management, cleaning standards, and the importance of building relationships with suppliers and housekeepers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves liaising with various stakeholders, be ready to share examples of how you've built strong relationships in previous jobs. Think about times when you’ve successfully managed contractors or resolved conflicts. This will demonstrate your customer service skills and ability to work well with others.
✨Be Proactive and Organised
Highlight your organisational skills by discussing how you manage multiple tasks and priorities. You might want to prepare a few anecdotes about times when you’ve had to jump in during busy periods or handle emergencies. This will show that you can keep everything running smoothly, just like they need in their Managed Service Team.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges they face in property management. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.