Telephone Data Assistant in Sheffield

Telephone Data Assistant in Sheffield

Sheffield Full-Time 27092 - 28819 € / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing rents and provide accurate financial information to customers.
  • Company: Join a forward-thinking housing association with a caring team.
  • Benefits: Enjoy flexible working, generous holidays, and professional development opportunities.
  • Other info: Hybrid role with excellent career growth and a commitment to diversity.
  • Why this job: Make a real difference in people's lives while developing your finance skills.
  • Qualifications: Understanding of rent accounting and experience in a financial environment.

The predicted salary is between 27092 - 28819 € per year.

We have an exciting opportunity for a self-motivated individual to work within our Finance Team, helping us to develop and manage our rents function. We are a forward-thinking, values-driven housing association, and this is a hybrid role working from home and in our Rockingham Street (Sheffield) office. For our perfect candidate, we are offering a varied and interesting role, working in a caring and friendly team, with a great package of benefits.

Our wider benefits:

  • Salary: £27,092 - £28,819 per annum
  • Employment Type: Temporary Position to 31 March 2027
  • Contract Hours: 37 hours per week
  • Generous holiday entitlement
  • Benefits which include an excellent flexible working scheme, hybrid working, family-friendly benefits, wellbeing scheme, discounts scheme
  • Access to a wide range of programs to train and develop you
  • Pension contribution
  • SYHA rewards

More about the role:

Reporting to the Rents and Service Charge manager, you will assist in the process of SYHA rents and rent accounting. Ensuring rents are calculated correctly and set in line with company policy, current legislation/regulations, and best practice. Providing customers with accurate and timely financial information and dealing with associated queries that may arise.

The successful person will:

  • Assist with the annual rent setting process for all SYHA properties
  • Assist in maintaining accurate rent calculations for new tenancies, re-lets, and rent reviews and maintain relevant fields in the housing management system
  • Process daily rent receipts on the finance and housing management systems
  • Reconcile payment batches to finance ledgers; investigate and clear suspense/unidentified payments and reconcile rent control accounts in a timely manner

Who you are:

  • Have an understanding of rents/rent accounting in a social housing environment
  • Experienced in working in a complex financial environment, with a good understanding of financial principles and processes
  • Experienced in managing your personal workload to meet targets and deadlines
  • Can develop and maintain effective financial monitoring systems and understand spreadsheets to an intermediate level
  • Can analyse and manipulate complex information and produce reports and statistics when required
  • Can fully utilise standard Microsoft Office products and have a working knowledge of other management systems

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace, and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview.

Closing Date: Friday 29th May 2026

Interview Date: W/C 1st June 2026

Telephone Data Assistant in Sheffield employer: SYHA

At South Yorkshire Housing Association, we pride ourselves on being a forward-thinking and values-driven employer, offering a supportive and friendly work environment in Sheffield. Our employees enjoy a flexible working scheme, generous holiday entitlement, and access to extensive training and development programmes, ensuring that you can grow your career while making a meaningful impact in the community. Join us to be part of a diverse team dedicated to helping individuals settle at home and live well.

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Contact Detail:

SYHA Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Telephone Data Assistant in Sheffield

Tip Number 1

Get to know the company! Research South Yorkshire Housing Association and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Prepare for common interview questions related to rent accounting and financial processes. We can even help you with mock interviews to boost your confidence before the big day.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and maybe even give you a heads-up on what to expect during the interview process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the SYHA team.

We think you need these skills to ace Telephone Data Assistant in Sheffield

Understanding of rents/rent accounting
Experience in a complex financial environment
Knowledge of financial principles and processes
Ability to manage personal workload to meet targets and deadlines
Development and maintenance of financial monitoring systems
Intermediate spreadsheet skills
Data analysis and manipulation

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Telephone Data Assistant. We want to see how you can contribute to our Finance Team, so don’t hold back on showcasing your relevant experience!

Showcase Your Financial Knowledge:Since this role involves rent accounting and financial processes, it’s crucial to demonstrate your understanding of these areas. Use specific examples from your past work to illustrate your expertise and how you’ve successfully managed similar tasks.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the position!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at SYHA

Know Your Numbers

Since this role involves rent calculations and financial processes, brush up on your understanding of rents and rent accounting. Be prepared to discuss how you’ve handled similar tasks in the past and demonstrate your knowledge of financial principles relevant to social housing.

Showcase Your Tech Skills

Familiarity with Microsoft Office and other management systems is key. Bring examples of how you've used spreadsheets to analyse data or produce reports. If you can, practice using Excel beforehand to ensure you're comfortable discussing your skills during the interview.

Demonstrate Your Problem-Solving Skills

The role requires investigating and clearing suspense payments and reconciling accounts. Think of specific instances where you’ve successfully resolved financial discrepancies or managed complex information. Be ready to explain your thought process and the steps you took to find a solution.

Emphasise Teamwork and Communication

This position is part of a caring and friendly team, so highlight your ability to work collaboratively. Prepare examples of how you’ve communicated effectively with colleagues or customers, especially when dealing with financial queries. Show that you’re not just a numbers person but also someone who values relationships.