At a Glance
- Tasks: Support and enhance internal systems while collaborating with various teams.
- Company: Join South Yorkshire Housing Association, dedicated to making a positive impact.
- Benefits: Competitive salary, generous holiday, flexible working, and health perks.
- Other info: Diverse workplace with excellent career development opportunities.
- Why this job: Make a real difference in people's lives through technology and support.
- Qualifications: Passion for IT support and experience in improving systems.
The predicted salary is between 33500 - 40000 £ per year.
We have an exciting opportunity for an Application Support Analyst to join our Business Systems team in Sheffield. The role is pivotal in ensuring our internal and external customers receive the highest quality service. You will work with stakeholders from across the business whilst maintaining high quality systems, enhancing key technology and processes. We are looking for an ambitious individual who will relish the opportunity to work on a variety of projects in this flexible hybrid role. Please apply if you would enjoy coming to work with a purpose, involved in making a positive impact on people’s lives.
Our wider benefits:
- Salary – £38,795 - £39,815 per annum, pro rata
- Working hours – 37 Hours, Monday to Friday with 50/50 Hybrid working
- Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata
- 5% Pension contribution
- Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share
- Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health. Westfield Health (employer paid). Discounted Gym membership, and Cycle to work scheme etc.
- Access to a wide range of programmes to train and develop you
More about the role:
As Applications Support Analyst, you will be responsible for the configuration, build and continuous development of our core internal systems. The role sits within the Business Systems Team reporting to the Business Systems Manager. As a subject matter expert, you will provide technical expertise and support to enable the delivery of key business processes within our systems. You will be working closely with the Service Desk team to support a wide range of queries, issues and requests received. Also, the Infrastructure team to help monitor the systems to ensure that alerts are dealt with, understood and resolved. The role may at times require evening work to apply updates but can be worked with time back in flexitime. It will be important you are able to build quality long lasting relationships that aim to guide on best practices. Understanding ITIL practices will be a distinct advantage.
Who you are:
We are looking for someone who is passionate about supporting key business users, improving systems and looking to develop and capture processes correctly. Whilst providing insights and improvements, you will be able to work at pace on multiple projects. You enjoy a challenge and love working within a team. You will be open to develop your skills and those of others as you help guide colleagues with particularly challenging or technical concepts.
Who we are:
At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential. Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent. Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.
Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience. At SYHA, we value the incredible contribution and talent that people with disabilities can and do bring to our workplace and we are proud to be a Disability Confident Employer. As part of our commitments, we will ensure that disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities at interview. To be considered under the scheme, disabled applicants must disclose their disability (as defined by the Equality Act 2010) on the Equal Opportunities section of the job application.
Closing Date: 12 January 2026 at midnight
Interview Date: 19 January 2026
Application Support Analyst in Sheffield employer: SYHA
At South Yorkshire Housing Association, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With flexible hybrid working options, generous holiday entitlements, and a commitment to training and growth, our Application Support Analyst role in Sheffield provides a unique opportunity to make a meaningful impact while enjoying a balanced work-life environment. Join us in our mission to help customers settle at home and live well, all while being part of a diverse team that values every contribution.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Analyst in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SYHA values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SYHA might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SYHA!
✨Direct Apply to SYHA
Let's not forget to apply directly through the SYHA website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Application Support Analyst in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SYHA.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SYHA. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SYHA
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
