HR Operations Adviser in London

Would you like to join our excellent, high-performing team?

Sygna is a fully independent, international leader in commissioning and technical project management. We specialise in delivering high-performance building solutions for data centres, commercial offices, gigafactories, pharmaceutical laboratories, and historic buildings. From project inception and commissioning to post-occupancy evaluation, we certify building services and technology systems, ensuring your design is delivered accurately, efficiently, and reliably.

December 2023 marked a significant milestone with the EMEA senior management team successfully completing a management buy-out (MBO) of Sygna (EMEA). Following the MBO, Sygna is experiencing record-breaking growth. Under the full ownership of our senior leadership team, we are committed to expanding our client relationships, delivering best-in-class commissioning services, and driving innovation in technical project management across global markets.

Why join Sygna? Are you someone who takes pride in delivering outstanding results, possesses excellent communication and interpersonal skills, and has an exceptional eye for detail? If so, we want YOU to be a part of our team.

The HR Operations Adviser provides operational HR support across multiple countries within the EMEA region, ensuring compliance with local employment laws, delivering consistent HR processes, and supporting employee lifecycle activities. This role acts as a key point of contact for managers and employees on HR operational matters.

As the HR Operations Adviser, you will ensure the consistent application of HR policies across multiple jurisdictions while maintaining compliance with local employment legislation and company standards. This role requires a strong understanding of regional employment practices and the ability to navigate complex regulatory environments to safeguard organisational integrity.

In addition, you will provide operational support to managers and employees, addressing HR queries promptly and effectively. By driving efficiency and accuracy in HR processes and systems, you will help optimise workflows, enhance employee experience, and contribute to the overall success of HR Operations across EMEA.

Accountabilities/Responsibilities

• Employee Lifecycle Management

• Manage onboarding, probation, and offboarding processes for employees.
• Ensure timely updates in HRIS for starters, leavers, and internal moves.
• Coordinate employment contracts and documentation across countries.
• Monitor probation reviews and elevate issues to the HR Business Partner.
• Support relocation and international assignment processes.

• Ensure adherence to local labour laws and company HR policies.
• Maintain GDPR compliance in all HR data handling.
• Prepare documentation for internal and external audits.
• Keep HR policies updated and communicate changes effectively.

• Maintain accurate HR data and produce accurate monthly HR reports.
• Liaise with Finance and external payroll providers to ensure correct and timely processing.
• Administer benefits programmes and resolve employee queries.
• Support HR system upgrades and process improvements.
• Monitor HR metrics (e.g., turnover, absence) and provide insights.

• Write employee probation letters – failed, extension, passed.
• Act as first point of contact for employee queries on HR matters.
• Escalate complex ER cases to the HR Business Partner promptly.
• Provide guidance on HR policies and procedures.
• In collaboration with the HRBP assist in supporting management with managing performance improvement plans.

• Contribute to HR initiatives (e.g., engagement surveys, wellbeing).
• Identify and implement process improvements for efficiency.
• Support HR transformation projects and system rollouts.
• Participate in cross-functional projects impacting HR operations.

Required Skills, Experience & Qualifications

• Previous experience in a HR administration role.
• Experience in multi-country HR operations within a matrix organisation.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office and experience with ATS or recruitment systems (preferred).
• High attention to detail and commitment to confidentiality.
• Ability to work collaboratively and adapt to changing priorities.
• Strong problem-solving skills.
• Degree in Human Resources, Business Administration, or related field.
• CIPD Level 5 or equivalent HR qualification preferred.

Benefits Include But Are Not Limited To

• Competitive Salaries
• Pension contributions
• Private healthcare
• Regular employee socials
• Business travel insurance
• 25 days annual leave each calendar year (pro-rated from start date) plus bank holidays. After 5 years of service this will increase to 30 days.
• Buy or Sell Annual Leave Scheme
• Training and development opportunities
• Exclusive discounts on a wide range of products and services, including gift cards from brands like Argos, B&Q, Costa, M&S, and Sainsbury's.
• Referral Scheme
• Cycle to Work Scheme
• Interest Free Travel Loan

Our clients trust us to ensure the highest standards are delivered and we are looking for people who have a can-do attitude and share our enthusiasm for exceeding customer expectations.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence. Personal data collected will be used for recruitment purposes only.

If that sounds like you then let's talk. We offer a competitive remuneration package commensurate with qualifications and experience to the right candidate.

If this job is not quite right for you but you like Sygna as much as we do, then reach out to us too; We have ambitious plans, and you may be the perfect fit for the next stage of our adventure.