Syensqo is seeking a Customer Service Team Leader for the Wrexham, UK hub. You will lead a team of about 10 CS representatives, ensure day-to-day sales processes run smoothly, and drive customer satisfaction across internal and external stakeholders.
Working in a hybrid model, you will manage performance reviews, support continuous improvement projects, and partner with the Global CS Manager to align service metrics with business goals.
Customer Service Team Leader – Hybrid, Wrexham employer: Syensqo
At Syensqo, we pride ourselves on fostering a collaborative and inclusive work environment where innovation thrives. As a Junior Technician in our Heanor Applications Centre, you'll have the opportunity to work with cutting-edge materials technology while contributing to meaningful projects in the Automotive, Aerospace, and Defense industries. We offer comprehensive training, a commitment to employee growth, and a culture that values diversity, ensuring that every team member can make a significant impact on our mission to enhance lives and protect our planet.
