Syensqo SA is seeking a Customer Service Team Leader for the Wrexham, UK European Hub. You will guide a team of about 10 CSRs, ensure smooth sales processes, and drive continuous improvement with the Global CS Manager. You will lead quarterly reviews and analytics to support business goals.
The role requires 2β4 years in a similar supervisory role, experience with SAP/Salesforce, and strong people skills. Office-based with remote days, total compensation includes bonus and benefits.
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Customer Service Team Lead β Hybrid, European Hub in Wrexham employer: Syensqo SA
At Syensqo, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As the Payroll & Benefits Team Leader in Wrexham, you'll not only lead a dedicated team but also benefit from our commitment to employee growth through comprehensive training and well-being initiatives. With a hybrid working model and generous parental leave policies, we ensure that our employees can thrive both professionally and personally while contributing to meaningful innovations that enhance lives and protect our planet.