At a Glance
- Tasks: Lead a team of support workers to deliver high-quality care and support services.
- Company: Join SydWest Multicultural, a leading not-for-profit organisation focused on cultural diversity.
- Benefits: Enjoy salary packaging, health activities, career development, and recognition rewards.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of individuals with disabilities and their families.
- Qualifications: Experience in leadership within disability or healthcare, and relevant certifications required.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT US
SydWest Multicultural is a not-for-profit organisation committed to providing a broad range of services across Greater Western Sydney, the Inner West and the City of Sydney. We are a leading organisation on cultural diversity offering flexible and integrated services across the life cycle for refugees and migrants; support for seniors; disability support; women and families; youth; housing support; and settlement services. SydWest Multicultural Services’ Mission is to deliver quality services meeting diverse needs to maximise individual and community outcomes. Our Vision is to create an inclusive society where all people have equal opportunities to grow and thrive.
Description Duties and responsibilities:
- Supervise and lead a team of support workers, providing guidance and support to ensure the delivery of high-quality care and support services.
- Providing effective day-to-day briefing and supervision to the support worker team, ensuring that they are equipped with the necessary resources, information, and support to deliver high-quality care and support to participants.
- Ensuring that resources such as Personal Protective Equipment, forms, activity resources, weekly shopping and petty cash are up-to-date, available, and managed.
- Onboarding of new team members.
- Prepare required reports for internal and external purposes.
- Complete all associated administrative work as per agreed schedules, to ensure timely lodgement of claims/invoices.
- Implement a system for monitoring and evaluating service quality and participant outcomes.
- Identify and address any compliance or quality issues.
Skills And Experiences Essential Criteria:
- Current NDIS Workers Clearance Check.
- Current First Aid certificate and CPR.
- Current Working with Children Check.
- Completed relevant training modules (e.g. NDIS worker Orientation Module, Infection Control training).
- Fully Vaccinated against Covid-19.
- Previous experience in a leadership role within the disability or healthcare sector.
- Strong knowledge and understanding of the needs and challenges faced by individuals with disabilities.
- Demonstrated ability to lead and motivate a team, promoting a culture of collaboration and continuous improvement.
- Experience in working with person-centred planning techniques in addition to delivering and leading excellent support practices.
- Can work seamlessly as both an active support worker and a Senior Support Worker.
- Excellent organisational skills and ability to prioritise workload while working under pressure.
- Experience in supervising and supporting staff to take ownership and responsibility for the quality of support they deliver.
- Demonstrated experience in the provision of support services to individuals with complex to high support need disabilities and challenging behaviours (including medical support needs).
- Excellent written and verbal communication skills.
- Demonstrated ability to work in a team-based environment or independently.
- Knowledge and application of safe manual handling practices.
- Sound Knowledge of the NDIS Practice Standards and Quality Indicators.
- Current Australian Driver’s License and access to a registered and comprehensively insured vehicle (suitable for transporting consumers).
- Certificate III or higher qualification in Disability, Community Services, or a related field.
- Exhibiting an understanding of the various intrinsic and extrinsic motivators to engage people at work.
- Provide them with appropriate reinforcements and recognition as an inspiration to accomplish their professional objectives.
Teamwork
- Collaboratively work with each other to accomplish common goals and objectives while keeping any minor feuds aside for mutual growth.
- Effectively put across one's thoughts and ideas clearly and briefly, using appropriate language and grammar in written and oral forms of communication.
- Demonstrating an ability to resolve issues and overcome challenges.
OUR BENEFITS
SydWest offers a range of benefits to its workforce, including but not limited to Salary packaging $18,550 via pre-tax deduction meaning more take-home pay, SydWest subsidised Health & Wellbeing activities, e.g. exercises and massage, Portal Long Service Leave for all employees at SydWest, Professional support including career development opportunities, Recognition and Reward.
Senior Support Worker in Croydon employer: SydWest
SydWest Multicultural is an exceptional employer dedicated to fostering a diverse and inclusive work environment in Greater Western Sydney. With a strong commitment to employee growth, we offer extensive professional development opportunities, competitive salary packaging, and a supportive culture that prioritises wellbeing. Join us in making a meaningful impact on the lives of refugees, migrants, and individuals with disabilities while enjoying the benefits of a collaborative team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in Croydon
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at SydWest.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from SydWest!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like SydWest, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at SydWest or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker in Croydon
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to SydWest:Before hitting send, make sure to tailor your application specifically to SydWest! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at SydWest
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
