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- Tasks: Engage with customers and handle inquiries via phone, counter, and online.
- Company: Join Sydenhams, a family-run Timber & Builders Merchant with 150 years of excellence.
- Benefits: Enjoy staff discounts, growth opportunities, and a cycle-to-work scheme.
- Other info: Dynamic work environment with potential for career advancement.
- Why this job: Be part of a friendly team and learn about building materials while making a difference.
- Qualifications: Friendly attitude, teamwork skills, and basic knowledge of building products required.
The predicted salary is between 25000 - 30000 £ per year.
Job Type: Full Time
Hours: 47 hours per week: Monday – Friday & alternate Saturdays
Location: Reading
About Us: Sydenhams is the South's leading independent Timber & Builders Merchant and we recently proudly celebrated our 150th anniversary. We are an established, family-run company that prides itself on our exceptional service, products, and people across every area of the business. We supply a full range of Timber and Building Materials, including Timber Frame Homes, Roof Trusses, Web Joists, Flooring, Landscaping Materials, Tools, and more. Our other services include Kitchen & Bathroom Design and Supply, Tool & Plant Hire Centres, specialist Sawmilling, Treatment, and Precision CNC Machining Facilities. The group supplies a broad range of customers, including DIY and Retail, small to national Housebuilders, General and Specialist Contractors, Housing Associations, and other Timber and Builders Merchants.
The Role: You will be responding to initial inquiries from both trade and retail customers via telephone, sales counter, and online, with general day-to-day sales office and trade counter duties.
Ideal Candidate: The key values and skills needed when working at our Builders Merchants are:
- Friendly & helpful attitude
- Team Player
- Motivated
- Knowledge around building materials and products
- High level of accuracy with attention to detail
- Literate, numerate, and computer literate
What We Offer: An impressive staff discount, opportunities to learn and grow within the business, cycle-to-work scheme.
How to Apply: To apply for this role, please send a cover letter and a copy of your CV by clicking "Fast Apply".
Internal Sales Representative in Reading employer: Sydenhams Ltd
Contact Detail:
Sydenhams Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative in Reading
✨Tip Number 1
Get to know the company inside out! Research Sydenhams and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the company, be ready to explain why you're the perfect fit for the Internal Sales Representative role. Highlight your friendly attitude and knowledge about building materials.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a quick thank-you message. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Internal Sales Representative in Reading
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable. Remember, we value a helpful attitude, so make sure that comes across in your writing.
Tailor Your CV: Make sure your CV is tailored to the Internal Sales Representative role. Highlight any relevant experience with building materials or customer service. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. A well-structured application shows us you’re organised and professional, which is exactly what we need!
Apply Through Our Website: Don’t forget to apply through our website using the 'Fast Apply' option! It’s the quickest way to get your application in front of us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Sydenhams Ltd
✨Know Your Products
Familiarise yourself with the range of timber and building materials that Sydenhams offers. Being able to discuss specific products and their applications will show your genuine interest and knowledge, which is crucial for an Internal Sales Representative.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled inquiries or resolved issues, as this role requires a friendly and helpful attitude towards both trade and retail customers.
✨Demonstrate Team Spirit
Sydenhams values teamwork, so be ready to discuss how you've successfully collaborated with others in previous roles. Share stories that illustrate your ability to work well within a team and contribute positively to the workplace environment.
✨Be Detail-Oriented
Since accuracy is key in this role, prepare to discuss how you ensure attention to detail in your work. Whether it's processing orders or managing customer inquiries, showing that you take pride in your work will resonate well with the interviewers.