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- Tasks: Engage with customers, provide quotes, and manage orders at our trade counter.
- Company: Join Sydenhams, a family-run Timber & Builders Merchant celebrating 150 years of excellence.
- Benefits: Enjoy staff discounts, a pension scheme, generous holidays, and a cycle-to-work scheme.
- Why this job: Be part of a supportive team focused on customer service and personal growth.
- Qualifications: Friendly, motivated, detail-oriented, with basic knowledge of building materials and good computer skills.
- Other info: Full-time role with 45 hours per week, including alternate Saturdays.
The predicted salary is between 30000 - 42000 £ per year.
Job Type: Full Time
Hours: 45 hours per week: Monday - Friday. 47 hours per week: 1 Saturday every other week.
Location: Boscombe, Bournemouth
About Us: Sydenhams are the south's leading independent Timber & Builders Merchant and are this year proudly celebrating our 150th anniversary. We are an established, family-run company, that prides itself on our exceptional service, products, and people, across every area of the business. We supply a full range of Timber and Building Materials, including Timber Frame Homes, Roof Trusses, Web Joists, Flooring, Landscaping Materials, Tools, and more. Our other services include Kitchen & Bathroom Design and Supply, Tool & Plant Hire Centres, specialist Sawmilling, Treatment, and Precision CNC Machining Facilities. The group supplies to a broad range of customers, including DIY and Retail, small to national Housebuilders, General and Specialist Contractors, Housing Associations, and other Timber and Builders Merchants.
The Role: You will be responding to initial inquiries from both trade and retail customers via telephone and over the counter, as well as providing quotes and taking orders. Duties will also include serving customers, ordering stock, general sales office & trade counter duties, including maintaining a safe working environment.
Who are you? At Sydenhams, our service is paramount. We believe everyone should put our customers first and foremost. The key values and skills needed when working within our team as an Internal Sales Representative/Trade Counter Assistant at our Builders Merchants are:
- Friendly & helpful attitude
- Team player
- Motivated
- Knowledge around building materials and associated products
- High level of accuracy with attention to detail
- Literate, numerate, with computer skills
What’s in it for you?
- An impressive staff discount
- A contributory pension scheme and generous holiday allowance
- Opportunities to learn and grow within the business
- Cycle-to-work scheme
All correspondence will be treated in the strictest confidence.
Internal Sales Representative in Bournemouth employer: Sydenhams Limited
Contact Detail:
Sydenhams Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Representative in Bournemouth
✨Tip Number 1
Familiarise yourself with the products and services offered by Sydenhams. Understanding timber and building materials will not only help you in conversations but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role requires a friendly and helpful attitude, consider role-playing scenarios where you handle customer inquiries or complaints to build your confidence.
✨Tip Number 3
Network with current or former employees of Sydenhams if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare questions to ask during the interview that demonstrate your enthusiasm for the role and the company. This shows that you are proactive and genuinely interested in contributing to their team.
We think you need these skills to ace Internal Sales Representative in Bournemouth
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Internal Sales Representative position. Tailor your application to highlight how your skills and experiences align with what Sydenhams is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or customer service. Highlight any knowledge you have about building materials and your ability to work in a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated a friendly and helpful attitude in previous roles, as well as your motivation to contribute to Sydenhams' success.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Sydenhams Limited
✨Know Your Products
Familiarise yourself with the range of timber and building materials that Sydenhams offers. Being able to discuss specific products and their uses will show your knowledge and enthusiasm for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your friendly and helpful attitude, as this is crucial for the Internal Sales Representative position.
✨Show Team Spirit
Be ready to discuss your experience working in a team. Sydenhams values collaboration, so share instances where you contributed to a team goal or supported your colleagues.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and growth within the business. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
